vicidial.org

Posted: **Tue Mar 03, 2009 5:13 am**

hi ;

how can make a closer in vicidial to transfer my call when i clic in 'transfer-conf' (through web agent) to this closer.

thanks for any help

Posted: **Tue Mar 03, 2009 6:28 am**

Have you read the VICIDIAL Agent Manual and the VICIDIAL Manager Manual?

Posted: **Tue Mar 03, 2009 6:56 am**

yes i have read this tutorial

but i don't know how make a closer extension

can you help me please

Posted: **Tue Mar 03, 2009 7:11 am**

What are the version and build of your vicidial.php?

Posted: **Tue Mar 03, 2009 8:07 am**

Vicidial Version :2.0.4-119

Build : 71125-1751

Posted: **Tue Mar 03, 2009 9:22 am**

First I would recommend that you upgrade to at least 2.0.4.1rc5 and note the UPGRADE document changes. Also, take a look at the default extensions.conf that is included with that release.

Posted: **Tue Mar 03, 2009 9:57 am**

thanks Matt

have you any other solution .
i want to see our phones in "Local Closer" when i clic in 'Transfer-conf' in web agent

Posted: **Tue Mar 03, 2009 3:24 pm**

Transfer to closer doesn't work that way.

If you want to add a list of in-groups to transfer that is different, that can be done from the Campaign Detail screen.