One button recording

[linuxknight]

Anyone (read Mike & James) that has dealt with the owner of the company I work for knows he is a tad particular about the most bizarre things.

I have been asked to find out a way to implement a hot-key the agent can press to initiate recording of a call. My answer is obviously to have the agent move the mouse 2cm and click "Start Recording".

This apparently is not efficient enough, so my question is if anyone knows a way to have a single keyboard stroke accomplish this?

[mflorell]

I would wonder why recording all calls would not be an option, then it's "no-click" recording

as for initiating recording from a keyboard press, that could be possible, I'm sure we could custom code that if it was paid for.

[linuxknight]

All call recording was my suggestion, but that's just too simple Matt

I'll suggest paying for custom code.

Thank you