block manual calls from softphone

[newx22]

1 - how can i block calls made directly from softphones & allow only calls made from vicidial interface ?
but since I will not be able to block it right now, how can I record every call made directly on softphone ?

thanks in advance

[mflorell]

astguiclient version?

what kind of softphone?

[newx22]

astguiclient 2.0.5 just installed 2 days ago.
we are using eyebeam softphones

[Op3r]

Add this to every extension of your sip.conf

context=manual

add this to your extensions.conf


[manual]

exten => X.,1,Playback(tt-monkeys)

-- edited because i forgot 1.

[newx22]

wouldn't this block all calls ?

[Op3r]

It will block the manual calls to the extensions you specified.

It doesnt really matter with vicidial if you block all the calls of an extension. As long as you use vicidial interface to manual dial, this wont be an issue.

[newx22]

what about recording those calls instead of blocking them ? because at the moment I have to allow them untill we get a new server.

[tgalan]

I would like to know how to record an sip extension manual calll...? can this be possible?

[Trying]

Does anyone out there have an idea how to do this?

[aouyar]

You would have to create a dialplan for the manual context.

You can start by copying or including sections of the default dialplan. You should only need to copy entries for calls to internal extensions, the outbound calling entries and the hangup entry. You can exclude some outbound calling entries if you would like to disable calling to certain destinations for manual dialing.

You have to make some modifications in the dialplan entries for the manual context so that the Monitor Dialplan Application is called before the Dial Application. I am not sure but maybe you can use the call_log AGI for logging in Vicidial.

[mcargile]

It is very important that you copy the 'h' extension from the default context into EVERY context and macro that you create in your dialplan. Without it you will get very weird behavior out of Vicidial.

exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

It does not matter that the context or macro has nothing to do with Vicidial it must have this extension.

[xedlinux]

There is a record button in eyebeam. you can just press it and save the file in your computer.

hope this helps.

[ciacho]

newx22: if You want block all outgoing calls from soft/hard phone, You can simple use this code in sip/iax.conf:

Code: Select all

type=peer


Sample config:

Code: Select all

[cc113]
disallow=all
allow=ulaw
allow=alaw
type=peer    ; to block all outgoing calls (incoming active)
;type=friend ; to allow all outgoing calls (incoming/outgoing active)
username=cc113
secret=xxxxxxxxxxx
host=dynamic
dtmfmode=inband
qualify=1100
mailbox=113