Predictive dialer not works on 2.0.5

[dialcom]

Hallo, i have tested a campaign for a predictive dialer with mode RATIO, asterisk cli make calls but no calls sent to available agents.

i use astguiclient 2.0.5
Thanks.

Cli asterisk :
RT49*CLI>
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/0113227358311@default-0b42,2", "call_log.agi|0113227 358311") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing Dial("Local/0113227358311@default-0b42,2", "IAX2/103099:scbnscc h@iax.binfone.com/0113227358311|55|o") in new stack
-- Called 103099:scbnscch@iax.binfone.com/0113227358311
-- Call accepted by 208.72.186.132 (format ulaw)
-- Format for call is ulaw
-- IAX2/103099-3 is ringing
-- IAX2/103099-3 stopped sounds
-- IAX2/103099-3 answered Local/0113227358311@default-0b42,2
> Channel Local/0113227358311@default-0b42,1 was answered.
-- Executing AGI("Local/0113227358311@default-0b42,1", "agi://127.0.0.1:4577 /call_log") in new stack
== Spawn extension (default, 0113227358311, 2) exited non-zero on 'Local/01132 27358311@default-0b42,2'
-- Executing DeadAGI("Local/0113227358311@default-0b42,2", "agi://127.0.0.1: 4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----12-----0)") in ne w stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1 6-----ANSWER-----12-----0) completed, returning 0
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("IAX2/103099-3", "agi-VDAD_LB_transfer.agi|8368") in new st ack
== Manager 'sendcron' logged off from 127.0.0.1
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("IAX2/103099-3", "agi-VDAD_LB_transfer.agi|8368") in new st ack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("IAX2/103099-3", "agi-VDAD_LB_transfer.agi|8368") in new st ack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing Hangup("IAX2/103099-3", "") in new stack
== Spawn extension (default, 8368, 5) exited non-zero on 'IAX2/103060-3'
-- Executing DeadAGI("IAX2/103099-3", "agi://127.0.0.1:4577/call_log--HVcaus es--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1 6---------------) completed, returning 0
-- Hungup 'IAX2/103099-3'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/0113226488163@default-9b12,2", "call_log.agi|0113226 488163") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing Dial("Local/0113226488163@default-9b12,2", "IAX2/103099:scbnscc h@iax.binfone.com/0113226488163|55|o") in new stack
-- Called 103099:scbnscch@iax.binfone.com/0113226488163
-- Call accepted by 208.72.186.132 (format ulaw)
-- Format for call is ulaw
-- IAX2/103099-4 is ringing
-- IAX2/103099-4 stopped sounds
-- IAX2/103099-4 answered Local/0113226488163@default-9b12,2
> Channel Local/0113226488163@default-9b12,1 was answered.
-- Executing AGI("Local/0113226488163@default-9b12,1", "agi://127.0.0.1:4577 /call_log") in new stack
== Spawn extension (default, 0113226488163, 2) exited non-zero on 'Local/01132 26488163@default-9b12,2'
-- Executing DeadAGI("Local/0113226488163@default-9b12,2", "agi://127.0.0.1: 4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----17-----0)") in ne w stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1 6-----ANSWER-----17-----0) completed, returning 0
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("IAX2/103099-4", "agi-VDAD_LB_transfer.agi|8368") in new st ack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("IAX2/103099-4", "agi-VDAD_LB_transfer.agi|8368") in new st ack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("IAX2/103099-4", "agi-VDAD_LB_transfer.agi|8368") in new st ack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing Hangup("IAX2/103099-4", "") in new stack
== Spawn extension (default, 8368, 5) exited non-zero on 'IAX2/103099-4'
-- Executing DeadAGI("IAX2/103099-4", "agi://127.0.0.1:4577/call_log--HVcaus es--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1 6---------------) completed, returning 0
-- Hungup 'IAX2/103099-4'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/0113225033340@default-8e10,2", "call_log.agi|0113225 033340") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing Dial("Local/0113225033340@default-8e10,2", "IAX2/103099:scbnscc h@iax.binfone.com/0113225033340|55|o") in new stack
-- Called 103099:scbnscch@iax.binfone.com/0113225033340
-- Call accepted by 208.72.186.132 (format ulaw)
-- Format for call is ulaw
-- IAX2/103099-1 is ringing
-- IAX2/103099-1 is making progress passing it to Local/0113225033340@defaul t-8e10,2
-- IAX2/103099-1 stopped sounds
-- IAX2/103099-1 answered Local/0113225033340@default-8e10,2
> Channel Local/0113225033340@default-8e10,1 was answered.
-- Executing AGI("Local/0113225033340@default-8e10,1", "agi://127.0.0.1:4577 /call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/0113225033340@default-8e10,1", "agi-VDAD_LB_transfer .agi|8368") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 0113225033340, 2) exited non-zero on 'Local/01132 25033340@default-8e10,2'
-- Executing DeadAGI("Local/0113225033340@default-8e10,2", "agi://127.0.0.1: 4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----10-----0)") in ne w stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1 6-----ANSWER-----10-----0) completed, returning 0
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("IAX2/103099-1", "agi-VDAD_LB_transfer.agi|8368") in new st ack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("IAX2/103099-1", "agi-VDAD_LB_transfer.agi|8368") in new st ack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing Hangup("IAX2/103099-1", "") in new stack
== Spawn extension (default, 8368, 5) exited non-zero on 'IAX2/103099-1'
-- Executing DeadAGI("IAX2/103099-1", "agi://127.0.0.1:4577/call_log--HVcaus es--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1 6---------------) completed, returning 0
-- Hungup 'IAX2/103099-1'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/0113222620885@default-e360,2", "call_log.agi|0113222 620885") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing Dial("Local/0113222620885@default-e360,2", "IAX2/103099:scbnscc h@iax.binfone.com/0113222620885|55|o") in new stack
-- Called 103099:scbnscch@iax.binfone.com/0113222620885
-- Call accepted by 208.72.186.132 (format ulaw)
-- Format for call is ulaw
-- IAX2/103099-6 is ringing
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- IAX2/103099-6 stopped sounds
-- IAX2/103099-6 answered Local/0113222620885@default-e360,2
> Channel Local/0113222620885@default-e360,1 was answered.
-- Executing AGI("Local/0113222620885@default-e360,1", "agi://127.0.0.1:4577 /call_log") in new stack
== Spawn extension (default, 0113222620885, 2) exited non-zero on 'Local/01132 22620885@default-e360,2'
-- Executing DeadAGI("Local/0113222620885@default-e360,2", "agi://127.0.0.1: 4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----0)") in ne w stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1 6-----ANSWER-----14-----0) completed, returning 0
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("IAX2/103099-6", "agi-VDAD_LB_transfer.agi|8368") in new st ack
== Manager 'sendcron' logged off from 127.0.0.1
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("IAX2/103099-6", "agi-VDAD_LB_transfer.agi|8368") in new st ack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("IAX2/103099-6", "agi-VDAD_LB_transfer.agi|8368") in new st ack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing Hangup("IAX2/103099-6", "") in new stack
== Spawn extension (default, 8368, 5) exited non-zero on 'IAX2/103099-6'
-- Executing DeadAGI("IAX2/103099-6", "agi://127.0.0.1:4577/call_log--HVcaus es--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1 6---------------) completed, returning 0
-- Hungup 'IAX2/103099-6'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/0113222623449@default-aae7,2", "call_log.agi|0113222 623449") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing Dial("Local/0113222623449@default-aae7,2", "IAX2/103099:scbnscc h@iax.binfone.com/0113222623449|55|o") in new stack
-- Called 103099:scbnscch@iax.binfone.com/0113222623449
-- Call accepted by 208.72.186.132 (format ulaw)
-- Format for call is ulaw
-- IAX2/103060-2 is ringing
-- IAX2/103060-2 is making progress passing it to Local/0113222623449@defaul t-aae7,2
== Manager 'sendcron' logged off from 127.0.0.1
-- Hungup 'IAX2/103099-2'
== Spawn extension (default, 0113222623449, 2) exited non-zero on 'Local/01132 22623449@default-aae7,2'
-- Executing DeadAGI("Local/0113222623449@default-aae7,2", "agi://127.0.0.1: 4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------)") in new st ack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----0 -----CANCEL----------) completed, returning 0
== Refreshing DNS lookups.
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1

[mflorell]

Is this an upgrade from an earlier version of VICIDIAL?

Are you using the VICIDIAL extensions.conf that should have been installed when you first installed VICIDIAL?

[dialcom]

Yes j have used the extensions..conf that i have in vicidial 2.0.4

[williamconley]

If this is an upgrade to 2.0.5 you cannot just use the extensions.conf from 2.0.4. Did you read the upgrade docs?

[mcargile]

There are modifications that must be made to the extensions.conf file when upgrading from 2.0.4 to 2.0.5. Please read the UPGRADE document thoroughly. Among other thing the outbound AGIs have been consolidated into a single AGI that takes various options. This has made the code easier to maintain.

[Op3r]

Or when you are upgrading save your asterisk folder first. Then install.pl will ask you if you want to have sample confs to be on /etc/asterisk. Select yes.

Then after than you can edit the extensions.conf for your liking.

Also remember that VICIDIAL is an Asterisk Configurator now. You can configure phones and VoIP providers in the manager interface now.

[dialcom]

thanks for all.
now my vicidial server works on predictive, but in asterisk CLI i show the time between dial and another dial is big, i have tested 1 person connected to a campaign with RATIO. level 2

[williamconley]

Hardware? OS? Other software running on the box? Asterisk & Zaptel Versions?

And when this occurs, is it because there are already two calls ringing and it must wait the appropriate time before making another call?

If that is set to 60 seconds (before it decides they will not be answering the phone ...) you're darn tootin that can seem like a long time between calls. I recommend 25-30 seconds.

[dialcom]

Hi,
my config :
server xeon 4 go ram 500 go dd
os ubunto server 8.0.4.2
asterisk 1.4.21.2
zaptel 1.4.12.1
in extensions.conf i have not specified the timeout
exten => _1NXXNXXXXXX,1,Dial(IAX2/user:pass@iax-g729.binfone.com/${EXTEN})

thanks

[williamconley]

timeout is configured in the Campaign