Inbound Calls Hangup/Drop

[zenith]

Hi,

I have some problems in inbound calls. They drop without reason, i think.
Agent login it's working fine.

Asterisk log:

-- Executing [7777@custom-vicidial:1] Answer("SIP/1000-09c58a90", "") in new stack
-- Executing [7777@custom-vicidial:2] AGI("SIP/1000-09c58a90", "agi-VDAD_ALL_inbound.agi|CID-----LB-----SALESLINE-----7777-----TEST_IN-----park----------999-----1") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
-- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
-- Executing [7777@custom-vicidial:3] Hangup("SIP/1000-09c58a90", "") in new stack
== Spawn extension (custom-vicidial, 7777, 3) exited non-zero on 'SIP/1000-09c58a90'
-- Executing [h@custom-vicidial:1] DeadAGI("SIP/1000-09c58a90", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0


FASTagiout log:

2009-04-16 18:42:37|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++
2009-04-16 18:42:37|VDfastAGI|begin|Perl Environment Dump:
2009-04-16 18:42:37|VDfastAGI|begin|0|--debug
2009-04-16 18:42:37|VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|16||||
2009-04-16 18:42:37|VDfastAGI|begin|AGI Environment Dump:
2009-04-16 18:42:37|VDfastAGI|begin| -- accountcode =
2009-04-16 18:42:37|VDfastAGI|begin| -- callerid = 1000
2009-04-16 18:42:37|VDfastAGI|begin| -- calleridname = device
2009-04-16 18:42:37|VDfastAGI|begin| -- callingani2 = 0
2009-04-16 18:42:37|VDfastAGI|begin| -- callingpres = 0
2009-04-16 18:42:37|VDfastAGI|begin| -- callingtns = 0
2009-04-16 18:42:37|VDfastAGI|begin| -- callington = 0
2009-04-16 18:42:37|VDfastAGI|begin| -- channel = SIP/1000-09c58a90
2009-04-16 18:42:37|VDfastAGI|begin| -- context = custom-vicidial
2009-04-16 18:42:37|VDfastAGI|begin| -- dnid = 7777
2009-04-16 18:42:37|VDfastAGI|begin| -- enhanced = 0.0
2009-04-16 18:42:37|VDfastAGI|begin| -- extension = h
2009-04-16 18:42:37|VDfastAGI|begin| -- language = en
2009-04-16 18:42:37|VDfastAGI|begin| -- network = yes
2009-04-16 18:42:37|VDfastAGI|begin| -- network_script = call_log--HVcauses--PRI-----NODEBUG-----16---------------
2009-04-16 18:42:37|VDfastAGI|begin| -- priority = 1
2009-04-16 18:42:37|VDfastAGI|begin| -- rdnis = unknown
2009-04-16 18:42:37|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log--HVcauses ... ----------
2009-04-16 18:42:37|VDfastAGI|begin| -- type = SIP
2009-04-16 18:42:37|VDfastAGI|begin| -- uniqueid = 1239903756.47
2009-04-16 18:42:37|VDfastAGI|begin|AGI Variables: |1239903756.47|SIP/1000-09c58a90|h|SIP|1000|
2009-04-16 18:42:37|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------|call_log|END|
2009-04-16 18:42:37|VDfastAGI|call_log||CALL HUNG UP|
2009-04-16 18:42:37|VDfastAGI|call_log|URL HVcauses: |PRI|NODEBUG|16||||
2009-04-16 18:42:37|VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1239903756.47' and server_ip='192.168.56.167'|
2009-04-16 18:42:37|VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1239903756.47|SIP/1000-09c58a90|h|2009-04-16 18:42:37|min: |
2009-04-16 18:42:37|VDfastAGI|call_log|DEBUG: NODEBUG
2009-04-16 18:42:37|VDfastAGI|call_log|VD_hangup : 1000 SIP/1000-09c58a90 1 0
2009-04-16 18:42:37|VDfastAGI|call_log||SELECT lead_id,callerid,campaign_id,alt_dial,stage,UNIX_TIMESTAMP(call_time),uniqueid,status FROM vicidial_auto_calls where uniqueid = '1239903756.47' or callerid = '1000' limit 1;|
2009-04-16 18:42:37|VDfastAGI|call_log|VD hangup: no VDAC record found: 1239903756.47 1000

Astguiclient: 2.0.5
Asterisk (running on trixbox): 1.4.22-3

Am I missing something?

Best Regards

[williamconley]

Try it without a trixbox. Trixbox has a tendency to cause unusual behavior. To date, i've never bumped into someone with both running on the same server ... successfully. I have FreePBX running on most of the servers I've built, but that's because you can just NOT USE FreePBX features and they can just be ignored (until you need them). But Trixbox is a different system, and does not play well with others.

Try your setup without a trixbox (try vicibox!) and you may find your problems go away.