All installation and configuration problems and questions
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by Op3r » Wed Apr 29, 2009 9:35 pm
Hello,
I am thinking if it is possible that the call analyzer will just detect the amd and not run the AMD detection of the asterisk? As this takes like additional 1 second before it transfers the call to an agent.
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by mflorell » Wed Apr 29, 2009 11:17 pm
You should not use Asterisk AMD if you are using Sangoma's CPD, there is really no reason to do it, and several reasons not to.
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by Op3r » Wed Apr 29, 2009 11:32 pm
so basically I just have to set it to 8368 then set it on the campaign for CPD to dispose?
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by mflorell » Thu Apr 30, 2009 1:01 am
You got it
Just set CPD AMD Action to DISPO or MESSAGE and that's it.
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by Op3r » Thu Apr 30, 2009 4:39 am
errr my common sense failed me. lol.
Thanks for the help man.
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