Internal Closer funication do not work

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Internal Closer funication do not work

Postby 3trunks » Wed Oct 25, 2006 6:53 am

hello
i setup 2 campaigns one is for outbound and another is for inbound
when i want to Internal Closer the call to inbound group. it failed just ask customer wait some time and CLI give that

-- Called PortaSIP/919314420438
2006-10-25 17:19:14|agi-VDADcloser.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='192.168.1.100' and campaign_id = 'CL_CAMP01_L' and call_time < "2006-10-25 17:19:14" and lead_id != '797';|
2006-10-25 17:19:14|agi-VDADcloser.agi|-- VDAD get agent: |0E0|CL_CAMP01_L|UPDATE vicidial_live_agents set status='QUEUE',lead_id='797',uniqueid='1161776929.9', channel='SIP/PortaSIP-09526638', callerid='J1025171914000000797' where status IN('CLOSER','READY') and server_ip='192.168.1.100' and campaign_id LIKE "%CLOSER%" and closer_campaigns LIKE "% CL_CAMP01_L %" and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2006-10-25 17:19:14|agi-VDADcloser.agi|NNNNN No available agent found
2006-10-25 17:19:14|agi-VDADcloser.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='192.168.1.100' and campaign_id = 'CL_CAMP01_L' and call_time < "2006-10-25 17:19:14" and lead_id != '797';|
2006-10-25 17:19:14|agi-VDADcloser.agi|-- VDAD get agent: |0E0|CL_CAMP01_L|UPDATE vicidial_live_agents set status='QUEUE',lead_id='797',uniqueid='1161776929.9', channel='SIP/PortaSIP-09526638', callerid='J1025171914000000797' where status IN('CLOSER','READY') and server_ip='192.168.1.100' and campaign_id LIKE "%CLOSER%" and closer_campaigns LIKE "% CL_CAMP01_L %" and last_update_time > '19700101052955' order by last_call_finish limit 1;|


but i have 2 agetn registed to system and all is avabile ...


thanks for any suggestion !!!
helli i am vicent form 3trunks
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Postby mflorell » Sat Oct 28, 2006 9:04 am

what do you have in your extensions.conf file for _90009. ?
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