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Campaign Recordings

Posted:
Sun Jun 28, 2009 2:13 pm
by ums2009
How do I access my campaign recodings? When I set the campaign to record the link will appear in recordings for this campaign but when I click the link nothing will happen I will just get "connecting" and no page will be displayed. Any help would be greatly appreciated my client needs me to record all calls. Thanks in advance.

Posted:
Sun Jun 28, 2009 5:11 pm
by mflorell
Do you have Apache installed on your dialer with the proper Alias to the recordings monitorDONE directory?

Posted:
Sun Jun 28, 2009 6:48 pm
by ums2009
I really dont know is there a way for me to check. Thanks.

Posted:
Mon Jun 29, 2009 12:26 am
by mflorell
do a "ps -A" and see if httpd is listed

Posted:
Thu Jul 02, 2009 1:17 am
by ums2009
ps -A shows this
root@Robert9:~# ps -A
PID TTY TIME CMD
1 ? 00:00:01 init
2 ? 00:00:00 kthreadd
3 ? 00:00:00 migration/0
4 ? 00:00:00 ksoftirqd/0
5 ? 00:00:00 watchdog/0
6 ? 00:00:00 migration/1
7 ? 00:00:00 ksoftirqd/1
8 ? 00:00:00 watchdog/1
9 ? 00:00:00 migration/2
10 ? 00:00:00 ksoftirqd/2
11 ? 00:00:00 watchdog/2
12 ? 00:00:00 migration/3
13 ? 00:00:00 ksoftirqd/3
14 ? 00:00:00 watchdog/3
15 ? 00:00:00 events/0
16 ? 00:00:00 events/1
17 ? 00:00:00 events/2
18 ? 00:00:00 events/3
19 ? 00:00:00 khelper
56 ? 00:00:00 kblockd/0
57 ? 00:00:00 kblockd/1
58 ? 00:00:00 kblockd/2
59 ? 00:00:00 kblockd/3
62 ? 00:00:00 kacpid
63 ? 00:00:00 kacpi_notify
140 ? 00:00:00 kseriod
190 ? 00:00:00 pdflush
191 ? 00:00:00 pdflush
192 ? 00:00:00 kswapd0
234 ? 00:00:00 aio/0
235 ? 00:00:00 aio/1
236 ? 00:00:00 aio/2
237 ? 00:00:00 aio/3
1395 ? 00:00:00 ksuspend_usbd
1396 ? 00:00:00 khubd
1525 ? 00:00:00 ata/0
1526 ? 00:00:00 ata/1
1527 ? 00:00:00 ata/2
1528 ? 00:00:00 ata/3
1529 ? 00:00:00 ata_aux
1534 ? 00:00:00 khpsbpkt
2219 ? 00:00:00 knodemgrd_0
2258 ? 00:00:00 scsi_eh_0
2259 ? 00:00:00 scsi_eh_1
2272 ? 00:00:00 scsi_eh_2
2273 ? 00:00:00 scsi_eh_3
2283 ? 00:00:00 scsi_eh_4
2284 ? 00:00:00 scsi_eh_5
2503 ? 00:00:00 kjournald
2659 ? 00:00:00 udevd
4438 tty4 00:00:00 getty
4439 tty5 00:00:00 getty
4441 tty2 00:00:00 getty
4444 tty3 00:00:00 getty
4445 tty6 00:00:00 getty
4518 ? 00:00:00 syslogd
4537 ? 00:00:00 dd
4539 ? 00:00:00 klogd
4558 ? 00:00:00 sshd
4614 ? 00:00:00 mysqld_safe
4656 ? 00:00:03 mysqld
4657 ? 00:00:00 logger
4752 ? 00:00:00 atd
4763 ? 00:00:00 cron
4809 ? 00:00:00 ntpd
4810 ? 00:00:00 apache2
4871 ? 00:00:00 apache2
4872 ? 00:00:00 apache2
4874 ? 00:00:00 apache2
4903 ? 00:00:00 screen
4904 pts/1 00:00:00 sh
4910 ? 00:00:00 screen
4911 pts/2 00:00:00 sh
4918 pts/2 00:00:00 asterisk
4970 ? 00:00:00 screen
4971 pts/8 00:00:00 FastAGI_log.pl
4974 ? 00:00:00 ip_relay
4975 ? 00:00:00 ip_relay
5006 pts/8 00:00:00 FastAGI_log.pl
5007 pts/8 00:00:00 FastAGI_log.pl
5008 pts/8 00:00:00 FastAGI_log.pl
5009 pts/8 00:00:00 FastAGI_log.pl
5010 pts/8 00:00:00 FastAGI_log.pl
5011 ? 00:00:00 miniserv.pl
5018 tty1 00:00:00 login
5021 tty1 00:00:00 bash
5123 ? 00:00:00 apache2
5124 ? 00:00:00 apache2
5699 ? 00:00:00 apache2
5701 ? 00:00:00 apache2
5817 ? 00:00:00 apache2
5884 ? 00:00:00 apache2
6104 ? 00:00:00 apache2
6198 ? 00:00:00 screen
6199 pts/7 00:00:00 AST_VDadapt.pl
6648 ? 00:00:00 sshd
6650 pts/3 00:00:00 bash
6736 pts/3 00:00:00 ps
root@Robert9:~#

Posted:
Thu Jul 02, 2009 8:08 am
by mflorell
What linux distro are you using?
What version of Apache are you using?