View other agent status on agent page
Posted: Tue Jun 30, 2009 1:51 am
Hi Matt,
Is there any way agent can see status of other agent on their screen?
It will help agent much on who can available for support him (in case tranfer the call).
Thanks,
Luu
Is there any way agent can see status of other agent on their screen?
It will help agent much on who can available for support him (in case tranfer the call).
Thanks,
Luu