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Vici admin login not working
Posted:
Fri Jul 10, 2009 9:52 amby nkasoff
Suddenly today, the login to server/vicidial/admin.php is not accepting the normal user number and password. I have verified in vicidial_users they are correct. I also verified that the database connection info in /etc/astguiclient.conf is correct, by logging into mySql using that info. What should I try now?
Posted:
Fri Jul 10, 2009 6:19 pmby mflorell
admin.php version and build?
So absolutely nothing at all changed on your system overnight?
Posted:
Fri Jul 10, 2009 6:44 pmby Op3r
check your hard drive if it is full?
Posted:
Fri Jul 10, 2009 9:44 pmby nkasoff
Hard drive is not full.
From agent login screen:
VERSION: 2.0.4-152 BUILD: 81012-0857
Nothing changed overnight. Nobody but me would know how to change it.
Posted:
Mon Jul 13, 2009 8:43 amby nkasoff
Figured it out by reading the code to admin.php, the admin user must have user_level>7. Somehow, it had gotten set to 4 in vicidial_users. So I set it back to 10, and it is working fine now.
Posted:
Wed Jul 15, 2009 7:02 amby The_Assimilator
That could be your problem; the web interface only allows user_level between 1 and 9 inclusive, so perhaps forcing it to 10 via MySQL is triggering a bounds check of some sort?
Posted:
Wed Jul 15, 2009 7:06 amby nkasoff
I didn't realize 9 was supposed to be the max. It seems to be working fine with 10. The problem was that it somehow got set to 4, and so 6666 was no longer an admin account.