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Recording file

PostPosted: Tue Jul 14, 2009 6:39 am
by swapnil_s_r
i am new,,i dont have any knowledge about Vicidial..
i want to record the calls .
how can i do that?(8 Agents)
and where will i get that files.on vicidial server

PostPosted: Tue Jul 14, 2009 9:40 am
by mflorell
vicidial.php version and build?

Have you read the manuals yet?

PostPosted: Tue Jul 14, 2009 9:42 am
by swapnil_s_r
no not yet

Record Enable and Path

PostPosted: Thu Jul 16, 2009 4:24 am
by cravindr
In Admin logon select Campain and select campain in detail view and select option

Campaign Recording: AllCALLS

file location is

/var/spool/asterisk/monitor/done

or

/var/spool/asterisk/monitorDONE/GSM

PostPosted: Thu Jul 16, 2009 4:40 am
by swapnil_s_r
cravindr
thank you,,i got it.