VERSION: 2.0.5-173
BUILD: 90320-0424
i am having trouble signing in as an agent. the person signs in and it calls the softphone. i accept the call and it goes to a green screen (SELECT A GROUP ALIAS) and stays there. all i see is the calendars and green screen.
when i log into agent log in, i get a green screen.
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
4 posts
• Page 1 of 1
when i log into agent log in, i get a green screen.
by ycfinancial » Wed Jul 15, 2009 2:03 pm
- ycfinancial
- Posts: 5
- Joined: Fri Jul 10, 2009 4:02 pm
can someone help me..
by ycfinancial » Thu Jul 16, 2009 10:31 am
can someone help me.. thanks in advance..
- ycfinancial
- Posts: 5
- Joined: Fri Jul 10, 2009 4:02 pm
by mcargile » Mon Jul 20, 2009 10:18 am
I ran into this the other day. Under system settings try changing the date format to something else. There was a bug that Matt fixed on friday in 2.0.5 that could cause this.
Michael Cargile | Director of Engineering | ViciDialGroup | http://www.vicidial.com
The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
- mcargile
- Site Admin
- Posts: 614
- Joined: Tue Jan 16, 2007 9:38 am
4 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 291 guests