scratchspace wrote:I've setup a voicemail extension and confirmed it's working properly. Our Inbound campaign has worked fine up to this point, but we can't seem to get calls to route to the voicemail extension instead of dropping. Changes to the "Drop Call Seconds" are being recognized, but the voicemail extension is being ignored. Within the "In-Group" configuration screen, I have set "Use Drop Message" to no, which according to the help file is supposed to enable (or not override) the voicemail extension. Do I need to restart some processes or do something at the campaign level to enable this feature?
Thanks for your reply. I can fix my issue of voicemail with your help but now i m facing another problem, when I recieved voicemail it gives an error: (ast_readaudio_callback: Failed to write frame) and I dont get voicemail recording. Please help?????
Verbosity is at least 21
-- Executing Ringing("SIP/192.168.100.182-08d079f8", "") in new stack
-- Executing Wait("SIP/192.168.100.182-08d079f8", "1") in new stack
-- Executing AGI("SIP/192.168.100.182-08d079f8", "agi://127.0.0.1:4577/call_log--fullCID--16467231856-----"unknown" <3129226500>-----3129226500-----unknown") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--fullCID- ... 31856-----"unknown" <3129226500>-----3129226500-----unknown completed, returning 0
-- Executing Answer("SIP/192.168.100.182-08d079f8", "") in new stack
-- Executing AGI("SIP/192.168.100.182-08d079f8", "agi-VDADcloser_inboundCIDlookup.agi|SALESLINE-----16467231856-----Closer---------------999-----1") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADcloser_inboundCIDlookup.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi-VDADcloser_inboundCIDlookup.agi completed, returning 0
-- Executing VoiceMail("SIP/192.168.100.182-08d079f8", "u2000") in new stack
-- Playing 'vm-theperson' (language 'en')
-- Playing 'digits/2' (language 'en')
-- Playing 'digits/0' (language 'en')
-- Playing 'digits/0' (language 'en')
-- Playing 'digits/0' (language 'en')
-- Playing 'vm-isunavail' (language 'en')
-- Playing 'vm-intro' (language 'en')
-- Playing 'beep' (language 'en')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/2000/tmp/QBmQFd format: gsm, 0x8c87718
-- User hung up
== Spawn extension (default, 850266666666662000, 1) exited non-zero on 'SIP/192.168.100.182-08d079f8'
-- Executing VoiceMail("SIP/192.168.100.182-08d079f8", "u2000") in new stack
Oct 12 01:58:48 WARNING[26846]: file.c:592 ast_readaudio_callback: Failed to write frame
-- Playing 'vm-theperson' (language 'en')
== Spawn extension (default, h, 1) exited non-zero on 'SIP/192.168.100.182-08d079f8'