vicidial.org

by **phil_discount** » Fri Jul 24, 2009 10:55 am

Hello again,

i've got a problem with sending out my caller id in the campaign.
the provider supports CLID, when i call with the softphone (Zoiper) it works, i can send out every number i want.

in the campaign i tried some different numbers, but it doesn't work.

my dialplan:

Code: Select all: exten => _0.,1,AGI(agi://127.0.0.1:4577/call_log) exten => _0.,2,Dial(${COLTTRUNK}/${EXTEN},55,tTo) exten => _0.,3,Hangup

any ideas?

regards
philip

by **mflorell** » Fri Jul 24, 2009 9:34 pm

admin.php version and build?

what are you trying to set the CIDnumber to?

What is showing up?

by **phil_discount** » Sat Jul 25, 2009 8:54 am

Hey,
Version 2.0.5-173
i tried 01805 123456 or 08191 998877 or 0176 6663355
the phone shows unknown number.

is it necessary that the leads have to be new...
because every lead has been called few times.

by **mflorell** » Sat Jul 25, 2009 5:18 pm

What country are you calling?

by **phil_discount** » Sun Jul 26, 2009 5:07 am

from germany to germany

softphone can make outbound calls by sending out '5' or '08191998877'... everything works

by **mflorell** » Sun Jul 26, 2009 7:47 pm

For the unique issues of using ViciDial in Germany we usually refer people to our partner over there:
http://www.vicidial-hosting-europe.de/

by **phil_discount** » Wed Jul 29, 2009 12:07 pm

is it possible to show, which number asterisk sends to the sip gateway?

by **mflorell** » Wed Jul 29, 2009 10:19 pm

You should be able to see that when the call is answered and parsed by the ALL_outbound AGI script.

by **phil_discount** » Thu Jul 30, 2009 2:21 am

Hello,

can u tell me, where the number is vicidial transfered out?

number dialer: 0721626916911
OB caller id: 081919988
phone code in datebase is empty
omit phone code set to YES

Code: Select all: -- Executing MeetMe("Local/8600051@default-4461,2", "8600051|F") in new stack > Channel Local/8600051@default-4461,1 was answered. -- Executing AGI("Local/8600051@default-4461,1", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing Dial("Local/8600051@default-4461,1", "SIP/colt/0721626916911|55|tTo") in new stack -- Called colt/0721626916911 -- SIP/colt-0987e020 is making progress passing it to Local/8600051@default-4461,1 -- SIP/colt-0987e020 is making progress passing it to Local/8600051@default-4461,1 -- SIP/colt-0987e020 is making progress passing it to Local/8600051@default-4461,1 -- SIP/colt-0987e020 is making progress passing it to Local/8600051@default-4461,1 == Manager 'sendcron' logged off from 127.0.0.1 -- SIP/colt-0987e020 answered Local/8600051@default-4461,1 == Spawn extension (default, 90721626916911, 2) exited non-zero on 'Local/8600051@default-4461,1' -- Executing DeadAGI("Local/8600051@default-4461,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----16-----9") in new stack -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----16-----9 completed, returning 0 == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-4461,2' -- Executing DeadAGI("Local/8600051@default-4461,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0

code of the call log

Code: Select all: 2009-07-30 11:37:11| Event: Newchannel Privilege: call,all Channel: SIP/cc101-09874708 State: Down CallerID: <unknown> CallerIDName: <unknown> Uniqueid: 1248946635.43 | 2009-07-30 11:37:11|Event: Newcallerid Privilege: call,all Channel: SIP/cc101-09874708 CallerID: 081919988 CallerIDName: S0907301137158600051 Uniqueid: 1248946635.43 CID-CallingPres: 0 (Presentation Allowed, Not Screened) Event: Newcallerid Privilege: call,all Channel: SIP/cc101-09874708 CallerID: 081919988 CallerIDName: S0907301137158600051 Uniqueid: 1248946635.43 CID-CallingPres: 0 (Presentation Allowed, Not Screened) Event: Newstate Privilege: call,all Channel: SIP/cc101-09874708 State: Ringing CallerID: 081919988 CallerIDName: S0907301137158600051 Uniqueid: 1248946635.43 | 2009-07-30 11:37:11|Event: Newstate Privilege: call,all Channel: SIP/cc101-09874708 State: Up CallerID: 081919988 CallerIDName: S0907301137158600051 Uniqueid: 1248946635.43 | 2009-07-30 11:37:11|Event: Newexten Privilege: call,all Channel: SIP/cc101-09874708 Context: default Extension: 8600051 Priority: 1 Application: MeetMe AppData: 8600051|F Uniqueid: 1248946635.43 Event: Newchannel Privilege: call,all Channel: Zap/pseudo-1834191637 State: Rsrvd CallerID: <unknown> CallerIDName: <unknown> Uniqueid: 1248946638.44 | 2009-07-30 11:37:11|Event: MeetmeJoin Privilege: call,all Channel: SIP/cc101-09874708 Uniqueid: 1248946635.43 Meetme: 8600051 Usernum: 1 | 2009-07-30 11:37:11|Event: Newchannel Privilege: call,all Channel: Local/8600051@default-a073,2 State: Ring CallerID: <unknown> CallerIDName: <unknown> Uniqueid: 1248946642.46 | 2009-07-30 11:37:11|Event: Newchannel Privilege: call,all Channel: Local/8600051@default-a073,1 State: Down CallerID: <unknown> CallerIDName: <unknown> Uniqueid: 1248946642.45 Event: Newcallerid Privilege: call,all Channel: Local/8600051@default-a073,1 CallerID: 081919988 CallerIDName: M0730113722000000009 Uniqueid: 1248946642.45 CID-CallingPres: 0 (Presentation Allowed, Not Screened) Event: Newcallerid Privilege: call,all Channel: Local/8600051@default-a073,1 CallerID: 081919988 CallerIDName: M0730113722000000009 Uniqueid: 1248946642.45 CID-CallingPres: 0 (Presentation Allowed, Not Screened) Event: Newcallerid Privilege: call,all Channel: Local/8600051@default-a073,2 CallerID: 081919988 CallerIDName: M0730113722000000009 Uniqueid: 1248946642.46 CID-CallingPres: 0 (Presentation Allowed, Not Screened) Event: Newexten Privilege: call,all Channel: Local/8600051@default-a073,2 Context: default Extension: 8600051 Priority: 1 Application: MeetMe AppData: 8600051|F Uniqueid: 1248946642.46 Event: Newstate Privilege: call,all Channel: Local/8600051@default-a073,1 State: Up CallerID: 081919988 CallerIDName: M0730113722000000009 Uniqueid: 1248946642.45 Event: Newstate Privilege: call,all Channel: Local/8600051@default-a073,2 State: Up CallerID: 081919988 CallerIDName: M0730113722000000009 Uniqueid: 1248946642.46 Event: MeetmeJoin Privilege: call,all Channel: Local/8600051@default-a073,2 Uniqueid: 1248946642.46 Meetme: 8600051 Usernum: 2 Event: Newexten Privilege: call,all Channel: Local/8600051@default-a073,1 Context: default Extension: 90721626916914 Priority: 1 Application: AGI AppData: agi://127.0.0.1:4577/call_log Uniqueid: 1248946642.45 Event: Newexten Privilege: call,all Channel: Local/8600051@default-a073,1 Context: default Extension: 90721626916914 Priority: 2 Application: Dial AppData: SIP/colt/0721626916914|55|tTo Uniqueid: 1248946642.45 Event: Newchannel Privilege: call,all Channel: SIP/colt-0987e020 State: Down CallerID: <unknown> CallerIDName: <unknown> Uniqueid: 1248946642.47 Event: Dial Privilege: call,all Source: Local/8600051@default-a073,1 Destination: SIP/colt-0987e020 CallerID: 081919988 CallerIDName: M0730113722000000009 SrcUniqueID: 1248946642.45 DestUniqueID: 1248946642.47 | 2009-07-30 11:37:11|Event: Newstate Privilege: call,all Channel: SIP/colt-0987e020 State: Up CallerID: 081919988 CallerIDName: M0730113722000000009 Uniqueid: 1248946642.47 | 2009-07-30 11:37:11|Event: Link Privilege: call,all Channel1: Local/8600051@default-a073,1 Channel2: SIP/colt-0987e020 Uniqueid1: 1248946642.45 Uniqueid2: 1248946642.47 CallerID1: 081919988 CallerID2: 081919988

action send log

Code: Select all: DONE execute time: 7 seconds 2009-07-30 11:37:22|1|44| Action: Originate Exten: 90721626916914 Context: default Channel: Local/8600051@default Priority: 1 Callerid: "M0730113722000000009" <081919988> Timeout: 20000 DONE execute time: 7 seconds 2009-07-30 11:38:46|1|45| Action: Hangup Channel: SIP/colt-0987e020

by **mflorell** » Thu Jul 30, 2009 8:22 am

take a look at the agiout.2009-XX-XX log file

by **phil_discount** » Thu Jul 30, 2009 8:47 am

Hello

seem's to be okay

Code: Select all: 2009-07-30 15:49:51|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++ 2009-07-30 15:49:51|VDfastAGI|begin|Perl Environment Dump: 2009-07-30 15:49:51|VDfastAGI|begin|0|--debug 2009-07-30 15:49:51|VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|16|ANSWER|2282|2275| 2009-07-30 15:49:51|VDfastAGI|begin|AGI Environment Dump: 2009-07-30 15:49:51|VDfastAGI|begin| -- accountcode = 2009-07-30 15:49:51|VDfastAGI|begin| -- callerid = 081919988 2009-07-30 15:49:51|VDfastAGI|begin| -- calleridname = M0730154951000000001 2009-07-30 15:49:51|VDfastAGI|begin| -- callingani2 = 0 2009-07-30 15:49:51|VDfastAGI|begin| -- callingpres = 0 2009-07-30 15:49:51|VDfastAGI|begin| -- callingtns = 0 2009-07-30 15:49:51|VDfastAGI|begin| -- callington = 0 2009-07-30 15:49:51|VDfastAGI|begin| -- channel = Local/8600051@default-69f6,1 2009-07-30 15:49:51|VDfastAGI|begin| -- context = default 2009-07-30 15:49:51|VDfastAGI|begin| -- dnid = unknown 2009-07-30 15:49:51|VDfastAGI|begin| -- enhanced = 0.0 2009-07-30 15:49:51|VDfastAGI|begin| -- extension = 90721626916911 2009-07-30 15:49:51|VDfastAGI|begin| -- language = en 2009-07-30 15:49:51|VDfastAGI|begin| -- network = yes 2009-07-30 15:49:51|VDfastAGI|begin| -- network_script = call_log 2009-07-30 15:49:51|VDfastAGI|begin| -- priority = 1 2009-07-30 15:49:51|VDfastAGI|begin| -- rdnis = unknown 2009-07-30 15:49:51|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log 2009-07-30 15:49:51|VDfastAGI|begin| -- type = Local 2009-07-30 15:49:51|VDfastAGI|begin| -- uniqueid = 1248961791.40 2009-07-30 15:49:51|VDfastAGI|begin|AGI Variables: |1248961791.40|Local/8600051@default-69f6,1|90721626916911|Local|M0730154951000000001| 2009-07-30 15:49:51|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log|call_log|START| 2009-07-30 15:49:51|VDfastAGI|call_log|+++++ CALL LOG START : 2009-07-30 15:49:51 2009-07-30 15:49:51|VDfastAGI|call_log|Local Channel Line: 0|8600051| 2009-07-30 15:49:51|VDfastAGI|call_log||INSERT INTO call_log (uniqueid,channel,channel_group,type,server_ip,extension,number_dialed,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,caller_code) values('1248961791.40','Local/8600051@default-69f6,1','Local Channel Line','Local','192.168.203.21','90721626916911','90721626916911','2009-07-30 15:49:51','1248961791','','','','','M0730154951000000001')| 2009-07-30 15:50:17|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++ 2009-07-30 15:50:17|VDfastAGI|begin|Perl Environment Dump: 2009-07-30 15:50:17|VDfastAGI|begin|0|--debug 2009-07-30 15:50:17|VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|0|||| 2009-07-30 15:50:17|VDfastAGI|begin|AGI Environment Dump: 2009-07-30 15:50:17|VDfastAGI|begin| -- accountcode = 2009-07-30 15:50:17|VDfastAGI|begin| -- callerid = 081919988 2009-07-30 15:50:17|VDfastAGI|begin| -- calleridname = M0730154951000000001 2009-07-30 15:50:17|VDfastAGI|begin| -- callingani2 = 0 2009-07-30 15:50:17|VDfastAGI|begin| -- callingpres = 0 2009-07-30 15:50:17|VDfastAGI|begin| -- callingtns = 0 2009-07-30 15:50:17|VDfastAGI|begin| -- callington = 0 2009-07-30 15:50:17|VDfastAGI|begin| -- channel = Local/8600051@default-69f6,2 2009-07-30 15:50:17|VDfastAGI|begin| -- context = default 2009-07-30 15:50:17|VDfastAGI|begin| -- dnid = unknown 2009-07-30 15:50:17|VDfastAGI|begin| -- enhanced = 0.0 2009-07-30 15:50:17|VDfastAGI|begin| -- extension = h 2009-07-30 15:50:17|VDfastAGI|begin| -- language = en 2009-07-30 15:50:17|VDfastAGI|begin| -- network = yes 2009-07-30 15:50:17|VDfastAGI|begin| -- network_script = call_log--HVcauses--PRI-----NODEBUG-----0--------------- 2009-07-30 15:50:17|VDfastAGI|begin| -- priority = 1 2009-07-30 15:50:17|VDfastAGI|begin| -- rdnis = unknown 2009-07-30 15:50:17|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- 2009-07-30 15:50:17|VDfastAGI|begin| -- type = Local 2009-07-30 15:50:17|VDfastAGI|begin| -- uniqueid = 1248961791.41 2009-07-30 15:50:17|VDfastAGI|begin|AGI Variables: |1248961791.41|Local/8600051@default-69f6,2|h|Local|M0730154951000000001| 2009-07-30 15:50:17|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------|call_log|END| 2009-07-30 15:50:17|VDfastAGI|call_log||CALL HUNG UP| 2009-07-30 15:50:17|VDfastAGI|call_log|URL HVcauses: |PRI|NODEBUG|0|||| 2009-07-30 15:50:17|VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1248961791.41' and server_ip='192.168.203.21'| 2009-07-30 15:50:17|VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1248961791.41|Local/8600051@default-69f6,2|h|2009-07-30 15:50:17|min: | 2009-07-30 15:50:17|VDfastAGI|call_log|DEBUG: NODEBUG 2009-07-30 15:50:17|VDfastAGI|call_log|VD_hangup : M0730154951000000001 Local/8600051@default-69f6,2 1 1 2009-07-30 15:50:17|VDfastAGI|call_log|-- VD_hangup Local DEBUG: |PRI|M0730154951000000001||0| 2009-07-30 15:50:17|VDfastAGI|call_log|+++++ VDAD START LOCAL CHANNEL: EXITING- 1 2009-07-30 15:50:17|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++ 2009-07-30 15:50:17|VDfastAGI|begin|Perl Environment Dump: 2009-07-30 15:50:17|VDfastAGI|begin|0|--debug 2009-07-30 15:50:17|VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|16|||| 2009-07-30 15:50:17|VDfastAGI|begin|AGI Environment Dump: 2009-07-30 15:50:17|VDfastAGI|begin| -- accountcode = 2009-07-30 15:50:17|VDfastAGI|begin| -- callerid = 081919988 2009-07-30 15:50:17|VDfastAGI|begin| -- calleridname = M0730154951000000001 2009-07-30 15:50:17|VDfastAGI|begin| -- callingani2 = 0 2009-07-30 15:50:17|VDfastAGI|begin| -- callingpres = 0 2009-07-30 15:50:17|VDfastAGI|begin| -- callingtns = 0 2009-07-30 15:50:17|VDfastAGI|begin| -- callington = 0 2009-07-30 15:50:17|VDfastAGI|begin| -- channel = Local/8600051@default-69f6,1 2009-07-30 15:50:17|VDfastAGI|begin| -- context = default 2009-07-30 15:50:17|VDfastAGI|begin| -- dnid = unknown 2009-07-30 15:50:17|VDfastAGI|begin| -- enhanced = 0.0 2009-07-30 15:50:17|VDfastAGI|begin| -- extension = h 2009-07-30 15:50:17|VDfastAGI|begin| -- language = en 2009-07-30 15:50:17|VDfastAGI|begin| -- network = yes 2009-07-30 15:50:17|VDfastAGI|begin| -- network_script = call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----26-----18 2009-07-30 15:50:17|VDfastAGI|begin| -- priority = 1 2009-07-30 15:50:17|VDfastAGI|begin| -- rdnis = unknown 2009-07-30 15:50:17|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----26-----18 2009-07-30 15:50:17|VDfastAGI|begin| -- type = Local 2009-07-30 15:50:17|VDfastAGI|begin| -- uniqueid = 1248961791.40 2009-07-30 15:50:17|VDfastAGI|begin|AGI Variables: |1248961791.40|Local/8600051@default-69f6,1|h|Local|M0730154951000000001| 2009-07-30 15:50:17|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----26-----18|call_log|END| 2009-07-30 15:50:17|VDfastAGI|call_log||CALL HUNG UP| 2009-07-30 15:50:17|VDfastAGI|call_log|URL HVcauses: |PRI|NODEBUG|16|ANSWER|26|18| 2009-07-30 15:50:17|VDfastAGI|call_log||1248961791.40|1248961791| 2009-07-30 15:50:17|VDfastAGI|call_log|QUERY done: start time = 1248961791 | sec: 26 | min: 0.43 | 2009-07-30 15:50:17|VDfastAGI|call_log||UPDATE call_log set end_time='2009-07-30 15:50:17',end_epoch='1248961817',length_in_sec=26,length_in_min=' 0.43',channel='Local/8600051@default-69f6,1' where uniqueid='1248961791.40'| 2009-07-30 15:50:17|VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1248961791.40' and server_ip='192.168.203.21'| 2009-07-30 15:50:17|VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1248961791.40|Local/8600051@default-69f6,1|h|2009-07-30 15:50:17|min: 0.43| 2009-07-30 15:50:17|VDfastAGI|call_log|DEBUG: NODEBUG 2009-07-30 15:50:17|VDfastAGI|call_log|VD_hangup : M0730154951000000001 Local/8600051@default-69f6,1 1 1 2009-07-30 15:50:17|VDfastAGI|call_log|-- VD_hangup Local DEBUG: |PRI|M0730154951000000001|ANSWER|16| 2009-07-30 15:50:17|VDfastAGI|call_log|+++++ VDAD START LOCAL CHANNEL: EXITING- 1 2009-07-30 15:50:25|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++ 2009-07-30 15:50:25|VDfastAGI|begin|Perl Environment Dump: 2009-07-30 15:50:25|VDfastAGI|begin|0|--debug 2009-07-30 15:50:25|VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|16|||| 2009-07-30 15:50:25|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++ 2009-07-30 15:50:25|VDfastAGI|begin|Perl Environment Dump: 2009-07-30 15:50:25|VDfastAGI|begin|0|--debug 2009-07-30 15:50:25|VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|16|ANSWER|30|6| 2009-07-30 15:50:25|VDfastAGI|begin|AGI Environment Dump: 2009-07-30 15:50:25|VDfastAGI|begin| -- accountcode = 2009-07-30 15:50:25|VDfastAGI|begin| -- callerid = 081919988 2009-07-30 15:50:25|VDfastAGI|begin| -- calleridname = S0907301549418600051 2009-07-30 15:50:25|VDfastAGI|begin| -- callingani2 = 0 2009-07-30 15:50:25|VDfastAGI|begin| -- callingpres = 0 2009-07-30 15:50:25|VDfastAGI|begin| -- callingtns = 0 2009-07-30 15:50:25|VDfastAGI|begin| -- callington = 0 2009-07-30 15:50:25|VDfastAGI|begin| -- channel = SIP/cc101-098db990 2009-07-30 15:50:25|VDfastAGI|begin| -- context = default 2009-07-30 15:50:25|VDfastAGI|begin| -- dnid = unknown 2009-07-30 15:50:25|VDfastAGI|begin| -- enhanced = 0.0 2009-07-30 15:50:25|VDfastAGI|begin| -- extension = h 2009-07-30 15:50:25|VDfastAGI|begin| -- language = en 2009-07-30 15:50:25|VDfastAGI|begin| -- network = yes 2009-07-30 15:50:25|VDfastAGI|begin| -- network_script = call_log--HVcauses--PRI-----NODEBUG-----16--------------- 2009-07-30 15:50:25|VDfastAGI|begin|AGI Environment Dump: 2009-07-30 15:50:25|VDfastAGI|begin| -- accountcode = 2009-07-30 15:50:25|VDfastAGI|begin| -- callerid = unknown 2009-07-30 15:50:25|VDfastAGI|begin| -- calleridname = ULGH34581248961824 2009-07-30 15:50:25|VDfastAGI|begin| -- callingani2 = 0 2009-07-30 15:50:25|VDfastAGI|begin| -- callingpres = 0 2009-07-30 15:50:25|VDfastAGI|begin| -- callingtns = 0 2009-07-30 15:50:25|VDfastAGI|begin| -- callington = 0 2009-07-30 15:50:25|VDfastAGI|begin| -- channel = Local/55558600051@default-d97d,2 2009-07-30 15:50:25|VDfastAGI|begin| -- context = default 2009-07-30 15:50:25|VDfastAGI|begin| -- priority = 1 2009-07-30 15:50:25|VDfastAGI|begin| -- dnid = unknown 2009-07-30 15:50:25|VDfastAGI|begin| -- rdnis = unknown 2009-07-30 15:50:25|VDfastAGI|begin| -- enhanced = 0.0 2009-07-30 15:50:25|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- 2009-07-30 15:50:25|VDfastAGI|begin| -- extension = h 2009-07-30 15:50:25|VDfastAGI|begin| -- type = SIP 2009-07-30 15:50:25|VDfastAGI|begin| -- language = en 2009-07-30 15:50:25|VDfastAGI|begin| -- uniqueid = 1248961781.38 2009-07-30 15:50:25|VDfastAGI|begin| -- network = yes 2009-07-30 15:50:25|VDfastAGI|begin|AGI Variables: |1248961781.38|SIP/cc101-098db990|h|SIP|S0907301549418600051| 2009-07-30 15:50:25|VDfastAGI|begin| -- network_script = call_log--HVcauses--PRI-----NODEBUG-----16--------------- 2009-07-30 15:50:25|VDfastAGI|begin| -- priority = 1 2009-07-30 15:50:25|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------|call_log|END| 2009-07-30 15:50:25|VDfastAGI|begin| -- rdnis = unknown 2009-07-30 15:50:25|VDfastAGI|call_log||CALL HUNG UP| 2009-07-30 15:50:25|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- 2009-07-30 15:50:25|VDfastAGI|call_log|URL HVcauses: |PRI|NODEBUG|16|||| 2009-07-30 15:50:25|VDfastAGI|begin| -- type = Local 2009-07-30 15:50:25|VDfastAGI|begin| -- uniqueid = 1248961825.44 2009-07-30 15:50:25|VDfastAGI|begin|AGI Variables: |1248961825.44|Local/55558600051@default-d97d,2|h|Local|ULGH34581248961824| 2009-07-30 15:50:25|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------|call_log|END| 2009-07-30 15:50:25|VDfastAGI|call_log||CALL HUNG UP| 2009-07-30 15:50:25|VDfastAGI|call_log|URL HVcauses: |PRI|NODEBUG|16|||| 2009-07-30 15:50:25|VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1248961781.38' and server_ip='192.168.203.21'| 2009-07-30 15:50:25|VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1248961825.44' and server_ip='192.168.203.21'| 2009-07-30 15:50:25|VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1248961781.38|SIP/cc101-098db990|h|2009-07-30 15:50:25|min: 0.83| 2009-07-30 15:50:25|VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1248961825.44|Local/55558600051@default-d97d,2|h|2009-07-30 15:50:25|min: 0.50| 2009-07-30 15:50:25|VDfastAGI|call_log|DEBUG: NODEBUG 2009-07-30 15:50:25|VDfastAGI|call_log|DEBUG: NODEBUG 2009-07-30 15:50:25|VDfastAGI|call_log|VD_hangup : S0907301549418600051 SIP/cc101-098db990 1 418600051 2009-07-30 15:50:25|VDfastAGI|call_log|VD_hangup : ULGH34581248961824 Local/55558600051@default-d97d,2 1 8961824 2009-07-30 15:50:25|VDfastAGI|call_log||SELECT lead_id,callerid,campaign_id,alt_dial,stage,UNIX_TIMESTAMP(call_time),uniqueid,status FROM vicidial_auto_calls where uniqueid = '1248961781.38' or callerid = 'S0907301549418600051' limit 1;| 2009-07-30 15:50:25|VDfastAGI|call_log|-- VD_hangup Local DEBUG: |PRI|ULGH34581248961824||16| 2009-07-30 15:50:25|VDfastAGI|call_log|+++++ VDAD START LOCAL CHANNEL: EXITING- 1 2009-07-30 15:50:25|VDfastAGI|call_log|VD hangup: no VDAC record found: 1248961781.38 S0907301549418600051

by **phil_discount** » Mon Aug 03, 2009 9:41 am

Hello, i asked my sip provider for a trace of one call and they found the problem:

outboundcallerid: 01805123456
username for my sip account: +4932212280407

the "from header" is wrong in vicidial

Code: Select all: From: "M0803135729000000006" <sip:01805123456@192.168.203.21>;tag=as77f2a135

it should look like this:
from: outboundcaller id
sip: username for sip account

Code: Select all: From: "+491805123456" <sip: +4932212280407@192.168.203.21>;tag=as77f2a135

is there a configuration problem in my installation or perhaps some difference between US/UK and Germany?

my configuration and dialplan

Code: Select all: DialPrefix: 9 Outboundcaller ID: 01805123456 Omit Phonecode: YES dialplan: exten => _9.,1,AGI(agi://127.0.0.1:4577/call_log) exten => _9.,2,Dial(${COLTTRUNK}/${EXTEN:1},55,tTo) exten => _9.,3,Hangup

Thanks for help!!![/quote]

by **explidous** » Tue Aug 04, 2009 5:20 am

This is actually the way that Vicidial traces calls internally.

There are a few ways around this if it is problem for you . Starting with using a Provider that does not have a problem with this. Some will more or less happily change their config for you when you are planing to bring a lot of traffic.

To some extent you can use the overrides in the sip.conf without breaking vicidial, you will however loose the option to use campaign specific callerIDs without using different prefixes and SIP accounts. Some providers offer a hard override which again limits your option in using multiple callerids.

If you really want to use this provider you can use a second asterisk box to transform the callerids or a openser or alike.

If you need more help you can call +49 2131 3864230

by **phil_discount** » Tue Aug 04, 2009 5:20 am

is it possible to change the SIP header from field in die dialplan?

something like this:

Code: Select all: -= Info about application 'SIPAddHeader' =- [Synopsis] Add a SIP header to the outbound call [Description] SIPAddHeader(Header: Content) Adds a header to a SIP call placed with DIAL. Remember to user the X-header if you are adding non-standard SIP headers, like "X-Asterisk-Accountcode:". Use this with care. Adding the wrong headers may jeopardize the SIP dialog. Always returns 0

i found it, but i'm not sure

by **lerroux** » Tue Aug 04, 2009 1:54 pm

dont know if this will help but how about doing this:

Code: Select all: exten => _9.,1,Set(CALLERID(number)=491805123456) exten => _9.,2,AGI(agi://127.0.0.1:4577/call_log) exten => _9.,3,Dial(${COLTTRUNK}/${EXTEN:1},55,tTo) exten => _9.,4,Hangup

by **phil_discount** » Wed Aug 05, 2009 2:45 am

Hello,

thanks, it works, but i have to change the field "FROM"
if i dial out, the from field shows me the "remote party id"
our sip provider needs the callerID number in the from field.

how can i change the value in the from field?

From: "M0805094026000020124"

Code: Select all: Via: SIP/2.0/UDP 192.168.203.22:5060;branch=z9hG4bK724d1883;rport From: "M0805094026000020124" <sip:491805123456@192.168.203.22>;tag=as38d9dc03 To: <sip:072162691877@sip.resellervoip.net> Contact: <sip:491805123456@192.168.203.22> Call-ID: 2862429a05817fe95b2836bb5395def7@192.168.203.22 CSeq: 102 INVITE User-Agent: Asterisk PBX Max-Forwards: 70 Remote-Party-ID: "M0805094026000020124"

by **phil_discount** » Wed Aug 05, 2009 6:24 am

ok, i found it out, very easy and now it works!!!! :-)

i just added:

Code: Select all: exten => _9.,1,Set(CALLERID(number)=username from SIP) exten => _9.,2,Set(CALLERID(name)=491805123456)

i'm happy!!

thanks all!!

by **lerroux** » Wed Aug 05, 2009 12:51 pm

glad to be of help

by **mflorell** » Thu Aug 06, 2009 5:02 pm

Please not that changing the callerIDname within the originat Dial path of a call will break several things in ViciDial.

by **phil_discount** » Thu Sep 03, 2009 2:01 am

Not good for me, now i found an error.
vicidial cannot identify the call anymore and so vicidial sets no auto termcode when the phone is busy, vicidial waits for 2 minutes and then calls the next lead :-(

vicidial.org

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