options for call...

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

options for call...

Postby ruben23 » Mon Jul 27, 2009 9:45 am

Hi i have setup two campaigns on my vicidial server, one campaign for outbound and one for inbound, problem is how do i setup to make a blended calls for my campaign1 -> outbound is main... But sometimes incoming calls do come, Which should only go to selected agents

for camapign2 -> its mainly inbound but when a sale is made it needs to be transferred to client thro outbound
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Postby mflorell » Mon Jul 27, 2009 3:55 pm

Have you followed the tutorials in the ViciDial Manager Manual?
mflorell
Site Admin
 
Posts: 18339
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 274 guests