vicidial.org

by **heinz** » Fri Aug 21, 2009 2:48 am

Hi,
I have a question if it is possible in general that an agent transfers a call from an outbound campaign to a certain extension and dispositions the call after the transfer?

For example after the actual call we would like to transfer the customer (if he agrees) to a IVR extension where he answers some survey questions.
I don't think that I can use the closer functionality because i would lose the possibility of disposition the call?!

Do you think there is a way of realizing something like that?

Thanks,
heinz

by **mflorell** » Sat Aug 22, 2009 12:43 pm

Yes, that should be easy if I understand you correctly, just click transfer-conf button, enter the IVR number in the number-to-dial field and click the Blind-Transfer button, then the disposition screen will show up.

by **heinz** » Wed Aug 26, 2009 7:13 am

Thanks Matt!
Works great that way.
The only problem I have is that the CALLERID is not delivered like I expected. I went through the manager manual and set
3-Way Call Outbound CallerID: CUSTOMER.
Unfortunately this setting gives me the CALLERID = 00000000. If I change the setting to AGENT_CHOOSE and the agent chooses CUSTOMER, everything works fine and the phone_number of the customer finds its way into the database.

Find below my extension and the survey context.
Am I missing something?

Code: Select all: exten => 1299,1,Answer() exten => 1299,2,Noop(Enter Survey with CID ${CALLERID(num)}) exten => 1299,3,Goto(survey-test,s,1) exten => 1299,4,Hangup()

Code: Select all: [survey-test] exten => s,1,Answer() exten => s,2,Noop(Enter Test Survey) exten => s,3,Wait(2) exten => s,4,Set(QUES=0) exten => s,5,Read(answer,/var/lib/asterisk/sounds/custom/question${QUES},1,,1) exten => s,6,Gotoif($[${answer} < 9]?7:5) exten => s,7,Noop(Write A:${answer} and Q:${QUES} and C:${CALLERID(num)} into DB) exten => s,8,MYSQL(Connect XXX) exten => s,9,MYSQL(Query resultid XXX VALUES\ ('${CALLERID(num)}'\,'${QUES}'\,'${answer}')) exten => s,10,MYSQL(Disconnect ${connid}) exten => s,11,Playback(auth-thankyou) exten => s,12,Set(QUES=$[${QUES}+1]) exten => s,13,Gotoif($[${QUES} < 10]?5:100) exten => s,100,Noop(End of survey) exten => h,1,Hangup()

Thanks,
heinz

by **mflorell** » Wed Aug 26, 2009 6:47 pm

vicidial.php version and build?

Asterisk and agiout output examples?

by **heinz** » Thu Aug 27, 2009 12:58 am

Hi Matt,

VERSION: 2.0.5-173
BUILD: 90320-0424

What I do is placing a call to my cellphone (079...) via MANUAL DIAL and then blind transfer it to extension 1299.
This is the output with 3-Way Call Outbound CallerID set to CUSTOMER:

FASTAGI:

Code: Select all: 2009-08-27 7:30:19|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++ 2009-08-27 7:30:19|VDfastAGI|begin|Perl Environment Dump: 2009-08-27 7:30:19|VDfastAGI|begin|0|--debug 2009-08-27 7:30:19|VDfastAGI|begin|AGI Environment Dump: 2009-08-27 7:30:19|VDfastAGI|begin| -- accountcode = 2009-08-27 7:30:19|VDfastAGI|begin| -- callerid = 0000000000 2009-08-27 7:30:19|VDfastAGI|begin| -- calleridname = M0827073019000019944 2009-08-27 7:30:19|VDfastAGI|begin| -- callingani2 = 0 2009-08-27 7:30:19|VDfastAGI|begin| -- callingpres = 0 2009-08-27 7:30:19|VDfastAGI|begin| -- callingtns = 0 2009-08-27 7:30:19|VDfastAGI|begin| -- callington = 0 2009-08-27 7:30:19|VDfastAGI|begin| -- channel = Local/8610051@default-e8e9,1 2009-08-27 7:30:19|VDfastAGI|begin| -- context = default 2009-08-27 7:30:19|VDfastAGI|begin| -- dnid = unknown 2009-08-27 7:30:19|VDfastAGI|begin| -- enhanced = 0.0 2009-08-27 7:30:19|VDfastAGI|begin| -- extension = 079922xxxxx 2009-08-27 7:30:19|VDfastAGI|begin| -- language = en 2009-08-27 7:30:19|VDfastAGI|begin| -- network = yes 2009-08-27 7:30:19|VDfastAGI|begin| -- network_script = call_log 2009-08-27 7:30:19|VDfastAGI|begin| -- priority = 1 2009-08-27 7:30:19|VDfastAGI|begin| -- rdnis = unknown 2009-08-27 7:30:19|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log 2009-08-27 7:30:19|VDfastAGI|begin| -- type = Local 2009-08-27 7:30:19|VDfastAGI|begin| -- uniqueid = 1251351019.5 2009-08-27 7:30:19|VDfastAGI|begin|AGI Variables: |1251351019.5|Local/8610051@default-e8e9,1|079922xxxxx|Local|M0827073019000019944| 2009-08-27 7:30:19|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log|call_log|START| 2009-08-27 7:30:19|VDfastAGI|call_log|+++++ CALL LOG START : 2009-08-27 7:30:19 2009-08-27 7:30:19|VDfastAGI|call_log|Local Channel Line: 0|8610051| 2009-08-27 7:30:19|VDfastAGI|call_log||INSERT INTO call_log (uniqueid,channel,channel_group,type,server_ip,extension,number_dialed,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,caller_code) values('1251351019.5','Local/8610051@default-e8e9,1','Local Channel Line','Local','192.168.1.250','079922xxxxx','079922xxxxx','2009-08-27 7:30:19','1251351019','','','','','M0827073019000019944')| 2009-08-27 7:30:39|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++ 2009-08-27 7:30:39|VDfastAGI|begin|Perl Environment Dump: 2009-08-27 7:30:39|VDfastAGI|begin|0|--debug 2009-08-27 7:30:39|VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|16|ANSWER|20|10| 2009-08-27 7:30:39|VDfastAGI|begin|AGI Environment Dump: 2009-08-27 7:30:39|VDfastAGI|begin| -- accountcode = 2009-08-27 7:30:39|VDfastAGI|begin| -- callerid = 0000000000 2009-08-27 7:30:39|VDfastAGI|begin| -- calleridname = M0827073019000019944 2009-08-27 7:30:39|VDfastAGI|begin| -- callingani2 = 0 2009-08-27 7:30:39|VDfastAGI|begin| -- callingpres = 0 2009-08-27 7:30:39|VDfastAGI|begin| -- callingtns = 0 2009-08-27 7:30:39|VDfastAGI|begin| -- callington = 0 2009-08-27 7:30:39|VDfastAGI|begin| -- channel = Local/8610051@default-e8e9,1 2009-08-27 7:30:39|VDfastAGI|begin| -- context = default 2009-08-27 7:30:39|VDfastAGI|begin| -- dnid = unknown 2009-08-27 7:30:39|VDfastAGI|begin| -- enhanced = 0.0 2009-08-27 7:30:39|VDfastAGI|begin| -- extension = h 2009-08-27 7:30:39|VDfastAGI|begin| -- language = en 2009-08-27 7:30:39|VDfastAGI|begin| -- network = yes 2009-08-27 7:30:39|VDfastAGI|begin| -- network_script = call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----10 2009-08-27 7:30:39|VDfastAGI|begin| -- priority = 1 2009-08-27 7:30:39|VDfastAGI|begin| -- rdnis = unknown 2009-08-27 7:30:39|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----10 2009-08-27 7:30:39|VDfastAGI|begin| -- type = Local 2009-08-27 7:30:39|VDfastAGI|begin| -- uniqueid = 1251351019.5 2009-08-27 7:30:39|VDfastAGI|begin|AGI Variables: |1251351019.5|Local/8610051@default-e8e9,1|h|Local|M0827073019000019944| 2009-08-27 7:30:39|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----10|call_log|END| 2009-08-27 7:30:39|VDfastAGI|call_log||CALL HUNG UP| 2009-08-27 7:30:39|VDfastAGI|call_log|URL HVcauses: |PRI|NODEBUG|16|ANSWER|20|10| 2009-08-27 7:30:39|VDfastAGI|call_log||1251351019.5|1251351019| 2009-08-27 7:30:39|VDfastAGI|call_log|QUERY done: start time = 1251351019 | sec: 20 | min: 0.33 | 2009-08-27 7:30:39|VDfastAGI|call_log||UPDATE call_log set end_time='2009-08-27 7:30:39',end_epoch='1251351039',length_in_sec=20,length_in_min=' 0.33',channel='Local/8610051@default-e8e9,1' where uniqueid='1251351019.5'| 2009-08-27 7:30:39|VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1251351019.5' and server_ip='192.168.1.250'| 2009-08-27 7:30:39|VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1251351019.5|Local/8610051@default-e8e9,1|h|2009-08-27 7:30:39|min: 0.33| 2009-08-27 7:30:39|VDfastAGI|call_log|DEBUG: NODEBUG 2009-08-27 7:30:39|VDfastAGI|call_log|VD_hangup : M0827073019000019944 Local/8610051@default-e8e9,1 1 19944 2009-08-27 7:30:39|VDfastAGI|call_log|-- VD_hangup Local DEBUG: |PRI|M0827073019000019944|ANSWER|16| 2009-08-27 7:30:39|VDfastAGI|call_log|+++++ VDAD START LOCAL CHANNEL: EXITING- 1 2009-08-27 7:30:39|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++ 2009-08-27 7:30:39|VDfastAGI|begin|Perl Environment Dump: 2009-08-27 7:30:39|VDfastAGI|begin|0|--debug 2009-08-27 7:30:39|VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|0|||| 2009-08-27 7:30:39|VDfastAGI|begin|AGI Environment Dump: 2009-08-27 7:30:39|VDfastAGI|begin| -- accountcode = 2009-08-27 7:30:39|VDfastAGI|begin| -- callerid = 0000000000 2009-08-27 7:30:39|VDfastAGI|begin| -- calleridname = M0827073019000019944 2009-08-27 7:30:39|VDfastAGI|begin| -- callingani2 = 0 2009-08-27 7:30:39|VDfastAGI|begin| -- callingpres = 0 2009-08-27 7:30:39|VDfastAGI|begin| -- callingtns = 0 2009-08-27 7:30:39|VDfastAGI|begin| -- callington = 0 2009-08-27 7:30:39|VDfastAGI|begin| -- channel = Local/8610051@default-e8e9,2 2009-08-27 7:30:39|VDfastAGI|begin| -- context = default 2009-08-27 7:30:39|VDfastAGI|begin| -- dnid = unknown 2009-08-27 7:30:39|VDfastAGI|begin| -- enhanced = 0.0 2009-08-27 7:30:39|VDfastAGI|begin| -- extension = h 2009-08-27 7:30:39|VDfastAGI|begin| -- language = en 2009-08-27 7:30:39|VDfastAGI|begin| -- network = yes 2009-08-27 7:30:39|VDfastAGI|begin| -- network_script = call_log--HVcauses--PRI-----NODEBUG-----0--------------- 2009-08-27 7:30:39|VDfastAGI|begin| -- priority = 1 2009-08-27 7:30:39|VDfastAGI|begin| -- rdnis = unknown 2009-08-27 7:30:39|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- 2009-08-27 7:30:39|VDfastAGI|begin| -- type = Local 2009-08-27 7:30:39|VDfastAGI|begin| -- uniqueid = 1251351019.6 2009-08-27 7:30:39|VDfastAGI|begin|AGI Variables: |1251351019.6|Local/8610051@default-e8e9,2|h|Local|M0827073019000019944| 2009-08-27 7:30:39|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------|call_log|END| 2009-08-27 7:30:39|VDfastAGI|call_log||CALL HUNG UP| 2009-08-27 7:30:39|VDfastAGI|call_log|URL HVcauses: |PRI|NODEBUG|0|||| 2009-08-27 7:30:39|VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1251351019.6' and server_ip='192.168.1.250'| 2009-08-27 7:30:39|VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1251351019.6|Local/8610051@default-e8e9,2|h|2009-08-27 7:30:39|min: | 2009-08-27 7:30:39|VDfastAGI|call_log|DEBUG: NODEBUG 2009-08-27 7:30:39|VDfastAGI|call_log|VD_hangup : M0827073019000019944 Local/8610051@default-e8e9,2 1 19944 2009-08-27 7:30:39|VDfastAGI|call_log|-- VD_hangup Local DEBUG: |PRI|M0827073019000019944||0| 2009-08-27 7:30:39|VDfastAGI|call_log|+++++ VDAD START LOCAL CHANNEL: EXITING- 1

FULL

Code: Select all: [Aug 27 07:30:19] VERBOSE[4076] logger.c: -- Executing [079922xxxxx@default:1] AGI("Local/8610051@default-e8e9,1", "agi://127.0.0.1:4577/call_log") in new stack [Aug 27 07:30:19] VERBOSE[4076] logger.c: -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 [Aug 27 07:30:19] VERBOSE[4076] logger.c: -- Executing [079922xxxxx@default:2] Dial("Local/8610051@default-e8e9,1", "IAX2/cellarprice-pbx/079922xxxxx|55|To") in new stack [Aug 27 07:30:19] DEBUG[4076] chan_iax2.c: prepending 4 to prefs [Aug 27 07:30:19] VERBOSE[4076] logger.c: -- Called cellarprice-pbx/079922xxxxx [Aug 27 07:30:19] VERBOSE[2925] logger.c: -- Call accepted by 192.168.1.1 (format alaw) [Aug 27 07:30:19] VERBOSE[2925] logger.c: -- Format for call is alaw [Aug 27 07:30:19] VERBOSE[4084] logger.c: == Parsing '/etc/asterisk/manager.conf': [Aug 27 07:30:19] VERBOSE[4084] logger.c: Found [Aug 27 07:30:19] VERBOSE[4084] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Aug 27 07:30:19] VERBOSE[4084] logger.c: Found [Aug 27 07:30:19] VERBOSE[4084] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Aug 27 07:30:19] VERBOSE[4084] logger.c: Found [Aug 27 07:30:19] VERBOSE[4084] logger.c: == Parsing '/etc/asterisk/manager_vicidial.conf': [Aug 27 07:30:19] VERBOSE[4084] logger.c: Found [Aug 27 07:30:19] VERBOSE[4084] logger.c: == Manager 'sendvicidial' logged on from 127.0.0.1 [Aug 27 07:30:19] NOTICE[4084] chan_local.c: No such extension/context 58610051@default while calling Local channel [Aug 27 07:30:19] NOTICE[4084] channel.c: Unable to call channel Local/58610051@default [Aug 27 07:30:19] VERBOSE[4076] logger.c: -- IAX2/cellarprice-pbx-13674 is proceeding passing it to Local/8610051@default-e8e9,1 [Aug 27 07:30:23] VERBOSE[4074] logger.c: == Manager 'sendvicidial' logged off from 127.0.0.1 [Aug 27 07:30:23] VERBOSE[4084] logger.c: == Manager 'sendvicidial' logged off from 127.0.0.1 [Aug 27 07:30:29] VERBOSE[4076] logger.c: -- IAX2/cellarprice-pbx-13674 answered Local/8610051@default-e8e9,1 [Aug 27 07:30:39] VERBOSE[4153] logger.c: == Parsing '/etc/asterisk/manager.conf': [Aug 27 07:30:39] VERBOSE[4153] logger.c: Found [Aug 27 07:30:39] VERBOSE[4153] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Aug 27 07:30:39] VERBOSE[4153] logger.c: Found [Aug 27 07:30:39] VERBOSE[4153] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Aug 27 07:30:39] VERBOSE[4153] logger.c: Found [Aug 27 07:30:39] VERBOSE[4153] logger.c: == Parsing '/etc/asterisk/manager_vicidial.conf': [Aug 27 07:30:39] VERBOSE[4153] logger.c: Found [Aug 27 07:30:39] VERBOSE[4153] logger.c: == Manager 'sendvicidial' logged on from 127.0.0.1 [Aug 27 07:30:39] VERBOSE[4075] logger.c: == Spawn extension (default, 1299, 0) exited non-zero on 'Local/8610051@default-e8e9,2' [Aug 27 07:30:39] VERBOSE[4075] logger.c: -- Executing [1299@default:1] Answer("Local/8610051@default-e8e9,2", "") in new stack [Aug 27 07:30:39] VERBOSE[4075] logger.c: -- Executing [1299@default:2] Playback("Local/8610051@default-e8e9,2", "welcome") in new stack [Aug 27 07:30:39] VERBOSE[4154] logger.c: == Parsing '/etc/asterisk/manager.conf': [Aug 27 07:30:39] VERBOSE[4154] logger.c: Found [Aug 27 07:30:39] VERBOSE[4154] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Aug 27 07:30:39] VERBOSE[4154] logger.c: Found [Aug 27 07:30:39] VERBOSE[4154] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Aug 27 07:30:39] VERBOSE[4154] logger.c: Found [Aug 27 07:30:39] VERBOSE[4154] logger.c: == Parsing '/etc/asterisk/manager_vicidial.conf': [Aug 27 07:30:39] VERBOSE[4154] logger.c: Found [Aug 27 07:30:39] VERBOSE[4154] logger.c: == Manager 'sendvicidial' logged on from 127.0.0.1 [Aug 27 07:30:39] VERBOSE[4155] logger.c: -- Executing [1299@default:1] Answer("IAX2/cellarprice-pbx-13674", "") in new stack [Aug 27 07:30:39] VERBOSE[4155] logger.c: -- Executing [1299@default:2] Playback("IAX2/cellarprice-pbx-13674", "welcome") in new stack [Aug 27 07:30:39] VERBOSE[4076] logger.c: -- Executing [h@default:1] DeadAGI("Local/8610051@default-e8e9,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----10") in new stack [Aug 27 07:30:39] WARNING[4076] res_agi.c: Running DeadAGI on a live channel will cause problems, please use AGI [Aug 27 07:30:39] VERBOSE[4075] logger.c: -- <Local/8610051@default-e8e9,2> Playing 'welcome' (language 'en') [Aug 27 07:30:39] VERBOSE[4155] logger.c: -- <IAX2/cellarprice-pbx-13674> Playing 'welcome' (language 'en') [Aug 27 07:30:39] VERBOSE[4076] logger.c: -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----10 completed, returning 0 [Aug 27 07:30:39] VERBOSE[4076] logger.c: == Spawn extension (default, 079922xxxxx, 2) exited non-zero on 'Local/8610051@default-e8e9,1' [Aug 27 07:30:39] VERBOSE[4075] logger.c: == Spawn extension (default, 1299, 2) exited non-zero on 'Local/8610051@default-e8e9,2' [Aug 27 07:30:39] VERBOSE[4075] logger.c: -- Executing [h@default:1] DeadAGI("Local/8610051@default-e8e9,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack [Aug 27 07:30:39] VERBOSE[4075] logger.c: -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0 [Aug 27 07:30:40] VERBOSE[4155] logger.c: -- Executing [1299@default:3] NoOp("IAX2/cellarprice-pbx-13674", "Enter Survey Extension 0000000000") in new stack [Aug 27 07:30:40] VERBOSE[4155] logger.c: -- Executing [1299@default:4] Set("IAX2/cellarprice-pbx-13674", "_CUSTCID=0000000000") in new stack [Aug 27 07:30:40] VERBOSE[4155] logger.c: -- Executing [1299@default:5] Goto("IAX2/cellarprice-pbx-13674", "survey-test|s|1") in new stack [Aug 27 07:30:40] VERBOSE[4155] logger.c: -- Goto (survey-test,s,1) [Aug 27 07:30:40] VERBOSE[4155] logger.c: -- Executing [s@survey-test:1] Answer("IAX2/cellarprice-pbx-13674", "") in new stack [Aug 27 07:30:40] VERBOSE[4155] logger.c: -- Executing [s@survey-test:2] NoOp("IAX2/cellarprice-pbx-13674", "Welcome 0000000000") in new stack [Aug 27 07:30:40] VERBOSE[4155] logger.c: -- Executing [s@survey-test:3] Wait("IAX2/cellarprice-pbx-13674", "2") in new stack [Aug 27 07:30:42] VERBOSE[4155] logger.c: -- Executing [s@survey-test:4] Set("IAX2/cellarprice-pbx-13674", "QUES=0") in new stack [Aug 27 07:30:42] VERBOSE[4155] logger.c: -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-13674", "answer|/var/lib/asterisk/sounds/custom/question0|1||1") in new stack [Aug 27 07:30:42] VERBOSE[4155] logger.c: -- Accepting a maximum of 1 digits. [Aug 27 07:30:42] VERBOSE[4155] logger.c: -- <IAX2/cellarprice-pbx-13674> Playing '/var/lib/asterisk/sounds/custom/question0' (language 'en') [Aug 27 07:30:43] VERBOSE[4153] logger.c: == Manager 'sendvicidial' logged off from 127.0.0.1 [Aug 27 07:30:43] VERBOSE[4154] logger.c: == Manager 'sendvicidial' logged off from 127.0.0.1 [Aug 27 07:30:46] VERBOSE[4155] logger.c: -- User entered '3' [Aug 27 07:30:46] VERBOSE[4155] logger.c: -- Executing [s@survey-test:6] GotoIf("IAX2/cellarprice-pbx-13674", "1?7:5") in new stack [Aug 27 07:30:46] VERBOSE[4155] logger.c: -- Goto (survey-test,s,7) [Aug 27 07:30:46] VERBOSE[4155] logger.c: -- Executing [s@survey-test:7] NoOp("IAX2/cellarprice-pbx-13674", "Write A:3 and Q:0 and C:0000000000 into DB") in new stack [Aug 27 07:30:46] VERBOSE[4155] logger.c: -- Executing [s@survey-test:8] MYSQL("IAX2/cellarprice-pbx-13674", "Connect connid localhost root xxx") in new stack [Aug 27 07:30:46] VERBOSE[4155] logger.c: -- Executing [s@survey-test:9] MYSQL("IAX2/cellarprice-pbx-13674", "Query resultid 1 INSERT INTO cp_survey (callnum,question,answer) VALUES (0000000000,0,3)") in new stack [Aug 27 07:30:46] VERBOSE[4155] logger.c: -- Executing [s@survey-test:10] MYSQL("IAX2/cellarprice-pbx-13674", "Disconnect 1") in new stack [Aug 27 07:30:46] VERBOSE[4155] logger.c: -- Executing [s@survey-test:11] Playback("IAX2/cellarprice-pbx-13674", "auth-thankyou") in new stack [Aug 27 07:30:46] VERBOSE[4155] logger.c: -- <IAX2/cellarprice-pbx-13674> Playing 'auth-thankyou' (language 'en') [Aug 27 07:30:47] VERBOSE[4155] logger.c: -- Executing [s@survey-test:12] Set("IAX2/cellarprice-pbx-13674", "QUES=1") in new stack [Aug 27 07:30:47] VERBOSE[4155] logger.c: -- Executing [s@survey-test:13] GotoIf("IAX2/cellarprice-pbx-13674", "1?5:100") in new stack [Aug 27 07:30:47] VERBOSE[4155] logger.c: -- Goto (survey-test,s,5) [Aug 27 07:30:47] VERBOSE[4155] logger.c: -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-13674", "answer|/var/lib/asterisk/sounds/custom/question1|1||1") in new stack [Aug 27 07:30:47] VERBOSE[4155] logger.c: -- Accepting a maximum of 1 digits. [Aug 27 07:30:47] VERBOSE[4155] logger.c: -- <IAX2/cellarprice-pbx-13674> Playing '/var/lib/asterisk/sounds/custom/question1' (language 'en') [Aug 27 07:30:51] VERBOSE[4155] logger.c: -- User entered '3' [Aug 27 07:30:51] VERBOSE[4155] logger.c: -- Executing [s@survey-test:6] GotoIf("IAX2/cellarprice-pbx-13674", "1?7:5") in new stack [Aug 27 07:30:51] VERBOSE[4155] logger.c: -- Goto (survey-test,s,7) [Aug 27 07:30:51] VERBOSE[4155] logger.c: -- Executing [s@survey-test:7] NoOp("IAX2/cellarprice-pbx-13674", "Write A:3 and Q:1 and C:0000000000 into DB") in new stack [Aug 27 07:30:51] VERBOSE[4155] logger.c: -- Executing [s@survey-test:8] MYSQL("IAX2/cellarprice-pbx-13674", "Connect connid localhost root xxx") in new stack [Aug 27 07:30:51] VERBOSE[4155] logger.c: -- Executing [s@survey-test:9] MYSQL("IAX2/cellarprice-pbx-13674", "Query resultid 1 INSERT INTO cp_survey (callnum,question,answer) VALUES (0000000000,1,3)") in new stack [Aug 27 07:30:51] VERBOSE[4155] logger.c: -- Executing [s@survey-test:10] MYSQL("IAX2/cellarprice-pbx-13674", "Disconnect 1") in new stack [Aug 27 07:30:51] VERBOSE[4155] logger.c: -- Executing [s@survey-test:11] Playback("IAX2/cellarprice-pbx-13674", "auth-thankyou") in new stack [Aug 27 07:30:51] VERBOSE[4155] logger.c: -- <IAX2/cellarprice-pbx-13674> Playing 'auth-thankyou' (language 'en') [Aug 27 07:30:52] VERBOSE[4155] logger.c: -- Executing [s@survey-test:12] Set("IAX2/cellarprice-pbx-13674", "QUES=2") in new stack [Aug 27 07:30:52] VERBOSE[4155] logger.c: -- Executing [s@survey-test:13] GotoIf("IAX2/cellarprice-pbx-13674", "1?5:100") in new stack [Aug 27 07:30:52] VERBOSE[4155] logger.c: -- Goto (survey-test,s,5) [Aug 27 07:30:52] VERBOSE[4155] logger.c: -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-13674", "answer|/var/lib/asterisk/sounds/custom/question2|1||1") in new stack [Aug 27 07:30:52] VERBOSE[4155] logger.c: -- Accepting a maximum of 1 digits. [Aug 27 07:30:52] VERBOSE[4155] logger.c: -- <IAX2/cellarprice-pbx-13674> Playing '/var/lib/asterisk/sounds/custom/question2' (language 'en') [Aug 27 07:30:55] VERBOSE[4155] logger.c: -- User entered '6' [Aug 27 07:30:55] VERBOSE[4155] logger.c: -- Executing [s@survey-test:6] GotoIf("IAX2/cellarprice-pbx-13674", "1?7:5") in new stack [Aug 27 07:30:55] VERBOSE[4155] logger.c: -- Goto (survey-test,s,7) [Aug 27 07:30:55] VERBOSE[4155] logger.c: -- Executing [s@survey-test:7] NoOp("IAX2/cellarprice-pbx-13674", "Write A:6 and Q:2 and C:0000000000 into DB") in new stack [Aug 27 07:30:55] VERBOSE[4155] logger.c: -- Executing [s@survey-test:8] MYSQL("IAX2/cellarprice-pbx-13674", "Connect connid localhost root xxxx") in new stack [Aug 27 07:30:55] VERBOSE[4155] logger.c: -- Executing [s@survey-test:9] MYSQL("IAX2/cellarprice-pbx-13674", "Query resultid 1 INSERT INTO cp_survey (callnum,question,answer) VALUES (0000000000,2,6)") in new stack [Aug 27 07:30:55] VERBOSE[4155] logger.c: -- Executing [s@survey-test:10] MYSQL("IAX2/cellarprice-pbx-13674", "Disconnect 1") in new stack [Aug 27 07:30:55] VERBOSE[4155] logger.c: -- Executing [s@survey-test:11] Playback("IAX2/cellarprice-pbx-13674", "auth-thankyou") in new stack [Aug 27 07:30:55] VERBOSE[4155] logger.c: -- <IAX2/cellarprice-pbx-13674> Playing 'auth-thankyou' (language 'en') [Aug 27 07:30:56] VERBOSE[4155] logger.c: -- Executing [s@survey-test:12] Set("IAX2/cellarprice-pbx-13674", "QUES=3") in new stack [Aug 27 07:30:56] VERBOSE[4155] logger.c: -- Executing [s@survey-test:13] GotoIf("IAX2/cellarprice-pbx-13674", "1?5:100") in new stack [Aug 27 07:30:56] VERBOSE[4155] logger.c: -- Goto (survey-test,s,5) [Aug 27 07:30:56] VERBOSE[4155] logger.c: -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-13674", "answer|/var/lib/asterisk/sounds/custom/question3|1||1") in new stack [Aug 27 07:30:56] VERBOSE[4155] logger.c: -- Accepting a maximum of 1 digits. [Aug 27 07:30:56] WARNING[4155] file.c: File /var/lib/asterisk/sounds/custom/question3 does not exist in any format [Aug 27 07:30:56] WARNING[4155] file.c: Unable to open /var/lib/asterisk/sounds/custom/question3 (format 0x8 (alaw)): No such file or directory [Aug 27 07:30:56] VERBOSE[4155] logger.c: -- User disconnected [Aug 27 07:30:56] VERBOSE[4155] logger.c: == Spawn extension (survey-test, s, 5) exited non-zero on 'IAX2/cellarprice-pbx-13674' [Aug 27 07:30:56] VERBOSE[4155] logger.c: -- Executing [h@survey-test:1] Hangup("IAX2/cellarprice-pbx-13674", "") in new stack [Aug 27 07:30:56] VERBOSE[4155] logger.c: == Spawn extension (survey-test, h, 1) exited non-zero on 'IAX2/cellarprice-pbx-13674' [Aug 27 07:30:56] VERBOSE[4155] logger.c: -- Hungup 'IAX2/cellarprice-pbx-13674'

by **mflorell** » Thu Aug 27, 2009 8:42 am

Need the real Asterisk CLI output, or screenlog.0 output of this.

by **heinz** » Fri Aug 28, 2009 12:58 am

Don't know about screenlog.0 - seems to be empty except the asterisk cli welcome line.
This is the Asterisk CLI output (verbosity 9):

Code: Select all: -- Executing [8610051@default:1] MeetMe("Local/8610051@default-adb0,2", "8610051|F") in new stack > Channel Local/8610051@default-adb0,1 was answered. -- Executing [079922@default:1] AGI("Local/8610051@default-adb0,1", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing [079922@default:2] Dial("Local/8610051@default-adb0,1", "IAX2/cellarprice-pbx/079922|55|To") in new stack -- Called cellarprice-pbx/079922 -- Call accepted by 192.168.1.1 (format alaw) -- Format for call is alaw == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 -- IAX2/cellarprice-pbx-10627 is proceeding passing it to Local/8610051@default-adb0,1 == Manager 'sendvicidial' logged off from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 -- IAX2/cellarprice-pbx-10627 answered Local/8610051@default-adb0,1 == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 -- Executing [h@default:1] DeadAGI("Local/8610051@default-adb0,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----19-----9") in new stack -- Executing [1299@default:1] Answer("IAX2/cellarprice-pbx-10627", "") in new stack -- Executing [1299@default:2] Playback("IAX2/cellarprice-pbx-10627", "welcome") in new stack == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 == Spawn extension (default, 1299, 0) exited non-zero on 'Local/8610051@default-adb0,2' -- Executing [1299@default:1] Answer("Local/8610051@default-adb0,2", "") in new stack -- Executing [1299@default:2] Playback("Local/8610051@default-adb0,2", "welcome") in new stack -- <Local/8610051@default-adb0,2> Playing 'welcome' (language 'en') -- <IAX2/cellarprice-pbx-10627> Playing 'welcome' (language 'en') -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----19-----9 completed, returning 0 == Spawn extension (default, 079922, 2) exited non-zero on 'Local/8610051@default-adb0,1' == Spawn extension (default, 1299, 2) exited non-zero on 'Local/8610051@default-adb0,2' -- Executing [h@default:1] DeadAGI("Local/8610051@default-adb0,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0 -- Executing [1299@default:3] NoOp("IAX2/cellarprice-pbx-10627", "Enter Survey Extension: 1299 CID: 0000000000") in new stack -- Executing [1299@default:4] Set("IAX2/cellarprice-pbx-10627", "_CUSTCID=1299") in new stack -- Executing [1299@default:5] Goto("IAX2/cellarprice-pbx-10627", "survey-test|s|1") in new stack -- Goto (survey-test,s,1) -- Executing [s@survey-test:1] Answer("IAX2/cellarprice-pbx-10627", "") in new stack -- Executing [s@survey-test:2] NoOp("IAX2/cellarprice-pbx-10627", "Welcome Exten:s CNAM:M0828073748000019944") in new stack -- Executing [s@survey-test:3] Wait("IAX2/cellarprice-pbx-10627", "2") in new stack -- Executing [s@survey-test:4] Set("IAX2/cellarprice-pbx-10627", "QUES=0") in new stack -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-10627", "answer|/var/lib/asterisk/sounds/custom/question0|1||1") in new stack -- Accepting a maximum of 1 digits. -- <IAX2/cellarprice-pbx-10627> Playing '/var/lib/asterisk/sounds/custom/question0' (language 'en') == Manager 'sendvicidial' logged off from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 -- User entered '3'I> -- Executing [s@survey-test:6] GotoIf("IAX2/cellarprice-pbx-10627", "1?7:5") in new stack -- Goto (survey-test,s,7) -- Executing [s@survey-test:7] NoOp("IAX2/cellarprice-pbx-10627", "Write A:3 and Q:0 and C:0000000000 into DB") in new stack -- Executing [s@survey-test:8] MYSQL("IAX2/cellarprice-pbx-10627", "Connect connid localhost root") in new stack -- Executing [s@survey-test:9] MYSQL("IAX2/cellarprice-pbx-10627", "Query resultid 1 INSERT INTO cp_survey (callnum,question,answer) VALUES (0000000000,0,3)") in new stack -- Executing [s@survey-test:10] MYSQL("IAX2/cellarprice-pbx-10627", "Disconnect 1") in new stack -- Executing [s@survey-test:11] Playback("IAX2/cellarprice-pbx-10627", "auth-thankyou") in new stack -- <IAX2/cellarprice-pbx-10627> Playing 'auth-thankyou' (language 'en') -- Executing [s@survey-test:12] Set("IAX2/cellarprice-pbx-10627", "QUES=1") in new stack -- Executing [s@survey-test:13] GotoIf("IAX2/cellarprice-pbx-10627", "1?5:100") in new stack -- Goto (survey-test,s,5) -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-10627", "answer|/var/lib/asterisk/sounds/custom/question1|1||1") in new stack -- Accepting a maximum of 1 digits. -- <IAX2/cellarprice-pbx-10627> Playing '/var/lib/asterisk/sounds/custom/question1' (language 'en') -- User entered '3'I> -- Executing [s@survey-test:6] GotoIf("IAX2/cellarprice-pbx-10627", "1?7:5") in new stack -- Goto (survey-test,s,7) -- Executing [s@survey-test:7] NoOp("IAX2/cellarprice-pbx-10627", "Write A:3 and Q:1 and C:0000000000 into DB") in new stack -- Executing [s@survey-test:8] MYSQL("IAX2/cellarprice-pbx-10627", "Connect connid localhost root") in new stack -- Executing [s@survey-test:9] MYSQL("IAX2/cellarprice-pbx-10627", "Query resultid 1 INSERT INTO cp_survey (callnum,question,answer) VALUES (0000000000,1,3)") in new stack -- Executing [s@survey-test:10] MYSQL("IAX2/cellarprice-pbx-10627", "Disconnect 1") in new stack -- Executing [s@survey-test:11] Playback("IAX2/cellarprice-pbx-10627", "auth-thankyou") in new stack -- <IAX2/cellarprice-pbx-10627> Playing 'auth-thankyou' (language 'en') -- Executing [s@survey-test:12] Set("IAX2/cellarprice-pbx-10627", "QUES=2") in new stack -- Executing [s@survey-test:13] GotoIf("IAX2/cellarprice-pbx-10627", "1?5:100") in new stack -- Goto (survey-test,s,5) -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-10627", "answer|/var/lib/asterisk/sounds/custom/question2|1||1") in new stack -- Accepting a maximum of 1 digits. -- <IAX2/cellarprice-pbx-10627> Playing '/var/lib/asterisk/sounds/custom/question2' (language 'en') -- User entered '3'I> -- Executing [s@survey-test:6] GotoIf("IAX2/cellarprice-pbx-10627", "1?7:5") in new stack -- Goto (survey-test,s,7) -- Executing [s@survey-test:7] NoOp("IAX2/cellarprice-pbx-10627", "Write A:3 and Q:2 and C:0000000000 into DB") in new stack -- Executing [s@survey-test:8] MYSQL("IAX2/cellarprice-pbx-10627", "Connect connid localhost root") in new stack -- Executing [s@survey-test:9] MYSQL("IAX2/cellarprice-pbx-10627", "Query resultid 1 INSERT INTO cp_survey (callnum,question,answer) VALUES (0000000000,2,3)") in new stack -- Executing [s@survey-test:10] MYSQL("IAX2/cellarprice-pbx-10627", "Disconnect 1") in new stack -- Executing [s@survey-test:11] Playback("IAX2/cellarprice-pbx-10627", "auth-thankyou") in new stack -- <IAX2/cellarprice-pbx-10627> Playing 'auth-thankyou' (language 'en') -- Executing [s@survey-test:12] Set("IAX2/cellarprice-pbx-10627", "QUES=3") in new stack -- Executing [s@survey-test:13] GotoIf("IAX2/cellarprice-pbx-10627", "1?5:100") in new stack -- Goto (survey-test,s,5) -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-10627", "answer|/var/lib/asterisk/sounds/custom/question3|1||1") in new stack -- Accepting a maximum of 1 digits. -- User disconnected == Spawn extension (survey-test, s, 5) exited non-zero on 'IAX2/cellarprice-pbx-10627' -- Executing [h@survey-test:1] Hangup("IAX2/cellarprice-pbx-10627", "") in new stack == Spawn extension (survey-test, h, 1) exited non-zero on 'IAX2/cellarprice-pbx-10627' -- Hungup 'IAX2/cellarprice-pbx-10627'

Asterisk Version: 1.4.23.2 (Elastix installation)

thanks,
heinz

by **mflorell** » Fri Aug 28, 2009 1:29 am

How are you starting Asterisk?

by **heinz** » Fri Aug 28, 2009 1:40 am

Don't know what you mean.
There is the usual asterisk start script for start, stop, reloading asterisk in /etc/init.d/ so asterisk starts on boot.
No special parameters I assume.

by **heinz** » Fri Aug 28, 2009 2:00 am

weird thing is that it works when I change the settings to AGENT_CHOOSE.
This is the CLI output when it works:

Code: Select all: -- Executing [8610051@default:1] MeetMe("Local/8610051@default-b6f0,2", "8610051|F") in new stack > Channel Local/8610051@default-b6f0,1 was answered. -- Executing [0799@default:1] AGI("Local/8610051@default-b6f0,1", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing [0799@default:2] Dial("Local/8610051@default-b6f0,1", "IAX2/cellarprice-pbx/0799|55|To") in new stack -- Called cellarprice-pbx/0799 -- Call accepted by 192.168.1.1 (format alaw) -- Format for call is alaw == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 -- IAX2/cellarprice-pbx-5457 is proceeding passing it to Local/8610051@default-b6f0,1 == Manager 'sendvicidial' logged off from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 -- IAX2/cellarprice-pbx-5457 answered Local/8610051@default-b6f0,1 == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 -- Executing [1299@default:1] Answer("IAX2/cellarprice-pbx-5457", "") in new stack -- Executing [1299@default:2] Playback("IAX2/cellarprice-pbx-5457", "welcome") in new stack -- <IAX2/cellarprice-pbx-5457> Playing 'welcome' (language 'en') -- Executing [h@default:1] DeadAGI("Local/8610051@default-b6f0,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----21-----8") in new stack -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----21-----8 completed, returning 0 == Spawn extension (default, 0799, 2) exited non-zero on 'Local/8610051@default-b6f0,1' == Spawn extension (default, 8610051, 1) exited non-zero on 'Local/8610051@default-b6f0,2' -- Executing [h@default:1] DeadAGI("Local/8610051@default-b6f0,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0 == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 -- Executing [1299@default:3] NoOp("IAX2/cellarprice-pbx-5457", "Enter Survey Extension: 1299 CID: 0799") in new stack -- Executing [1299@default:4] Set("IAX2/cellarprice-pbx-5457", "_CUSTCID=1299") in new stack -- Executing [1299@default:5] Goto("IAX2/cellarprice-pbx-5457", "survey-test|s|1") in new stack -- Goto (survey-test,s,1) -- Executing [s@survey-test:1] Answer("IAX2/cellarprice-pbx-5457", "") in new stack -- Executing [s@survey-test:2] NoOp("IAX2/cellarprice-pbx-5457", "Welcome Exten:s CNAM:M0828085043000019944[0;37; 40m") in new stack -- Executing [s@survey-test:3] Wait("IAX2/cellarprice-pbx-5457", "2") in new stack -- Executing [s@survey-test:4] Set("IAX2/cellarprice-pbx-5457", "QUES=0") in new stack -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-5457", "answer|/var/lib/asterisk/sounds/custom/question0|1||1") in new stack -- Accepting a maximum of 1 digits. -- <IAX2/cellarprice-pbx-5457> Playing '/var/lib/asterisk/sounds/custom/question0' (language 'en') == Parsing '/etc/asterisk/manager.conf': Found == Parsing '/etc/asterisk/manager_additional.conf': Found == Parsing '/etc/asterisk/manager_custom.conf': Found == Parsing '/etc/asterisk/manager_vicidial.conf': Found == Manager 'sendvicidial' logged on from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 == Manager 'sendvicidial' logged off from 127.0.0.1 -- User entered '5'I> -- Executing [s@survey-test:6] GotoIf("IAX2/cellarprice-pbx-5457", "1?7:5") in new stack -- Goto (survey-test,s,7) -- Executing [s@survey-test:7] NoOp("IAX2/cellarprice-pbx-5457", "Write A:5 and Q:0 and C:0799 into DB") in new stack -- Executing [s@survey-test:8] MYSQL("IAX2/cellarprice-pbx-5457", "Connect connid localhost root ") in new stack -- Executing [s@survey-test:9] MYSQL("IAX2/cellarprice-pbx-5457", "Query resultid 1 INSERT INTO cp_survey (callnum,question,answer) VALUES (0799,0,5)") in new stack -- Executing [s@survey-test:10] MYSQL("IAX2/cellarprice-pbx-5457", "Disconnect 1") in new stack -- Executing [s@survey-test:11] Playback("IAX2/cellarprice-pbx-5457", "auth-thankyou") in new stack -- <IAX2/cellarprice-pbx-5457> Playing 'auth-thankyou' (language 'en') -- Executing [s@survey-test:12] Set("IAX2/cellarprice-pbx-5457", "QUES=1") in new stack -- Executing [s@survey-test:13] GotoIf("IAX2/cellarprice-pbx-5457", "1?5:100") in new stack -- Goto (survey-test,s,5) -- Executing [s@survey-test:5] Read("IAX2/cellarprice-pbx-5457", "answer|/var/lib/asterisk/sounds/custom/question1|1||1") in new stack -- Accepting a maximum of 1 digits. -- <IAX2/cellarprice-pbx-5457> Playing '/var/lib/asterisk/sounds/custom/question1' (language 'en') -- User disconnected == Spawn extension (survey-test, s, 5) exited non-zero on 'IAX2/cellarprice-pbx-5457' -- Executing [h@survey-test:1] Hangup("IAX2/cellarprice-pbx-5457", "") in new stack == Spawn extension (survey-test, h, 1) exited non-zero on 'IAX2/cellarprice-pbx-5457' -- Hungup 'IAX2/cellarprice-pbx-5457'

by **heinz** » Mon Aug 31, 2009 2:32 pm

Hi,
I couldn't figure out how to send the phone_number into the survey therefore I helped myself with a little workaround.
With ${CALLERID(name)} I was able to query the call_log for the phone_number.
Maybe it helps someone...
Thanks for the help
heinz

vicidial.org

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