The way the setup goes, we have a call center in chicago, and our closers are in canada.
None of the chicago agents ever get auto-paused, but for some reason after a few minutes the closers in canada get automatically paused, and the transfers do not go through...
any help would be greatly appreciated.
Remote Closers PAUSING
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Remote Closers PAUSING
by LucasW » Thu Aug 27, 2009 2:41 pm
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