Page 1 of 1

Stuck on campaign design

PostPosted: Thu Oct 01, 2009 10:36 am
by Philip_38
I am testing vicidial for a doctor who needs a very simple campaign: dial a few thousand numbers, if the call gets picked up, play a message and hang-up, if it reaches a voicemail, play a different or the same message and close the call. No live agents. I loaded the leads but I am stuck as where to load the message in a wave file, asterisk-compatible, and where to tell vicidial to play the message.

PostPosted: Fri Oct 02, 2009 9:49 pm
by mflorell
I assume you are using 2.0.5 since you did not mention your version.

audio files get loaded in the /var/lib/asterisk/sounds directory

We recommend using 8bit 16k PCM wav audio files

Have you read the full ViciDial Manager Manual?