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Wierd POPUP, links to astclient.sf.net

PostPosted: Thu Oct 08, 2009 11:15 am
by konextu
Ok this morning our dialer started having popup windows comeup anytime the agent would get connected to a call (inbound or outboud)

Below is the site it is trying to bring up. (we have web access blocked for these agents)

I edited some of it to hide confidential info

http://astguiclient.sf.net/test_VICIDIA ... 2916694412


our version listing is below:

VERSION: 2.2.0-212
BUILD: 90827-1552

Please help as this just seems totally crazy?

KG

PostPosted: Fri Oct 09, 2009 10:39 am
by konextu
Anyone? Reps are getting kind of annoyed with it.

PostPosted: Fri Oct 09, 2009 10:09 pm
by mflorell
What is call launch set to for the campaign and in-groups?

PostPosted: Tue Oct 20, 2009 10:38 pm
by konextu
it had something like vdcwebform not sure where it came from but i deleted it and will see how it runs... sorry for late response.

PostPosted: Tue Oct 20, 2009 10:40 pm
by konextu
sorry that was the web form target field that had that

PostPosted: Tue Oct 20, 2009 10:41 pm
by konextu
both are set to none for get call launch