Page 1 of 1
increase generic_hold duration
Posted:
Wed Oct 14, 2009 5:05 pmby gerdaniels
Hi, Im interested in increasing the duration of the generic_hold prompt rule. The VDAD_all_inbound agi specifies that only 10 seconds the most will be played and repeated. But what if I need to play a larger audio, a larger wellcome or hold prompt script... How can I do this?
hi
Posted:
Wed Oct 14, 2009 8:57 pmby eliasferreyra
you can do this modifying the script
Posted:
Wed Oct 14, 2009 9:29 pmby mflorell
This is why in SVN/trunk we have added web-configurable music on hold so you can play messages without halting the attempt to send calls to an agent. When the on-hold-prompt file plays the call cannot be sent to an agent which is why we do not recommend going longer than 10 seconds on that prompt.