vicidial.org

Posted: **Wed Oct 14, 2009 6:35 pm**

Hello

I would like to know what is meant by the Fields Calls and CI Calls in the Agent Status Detail Reports.

I am using SVN TRunk 2.0.5.

thanks and regrds

devafree

Posted: **Wed Oct 14, 2009 9:26 pm**

CI Calls = Customer Interaction (aka Human Answer)