Voice Broadcasting callerID

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Voice Broadcasting callerID

Postby rishuk » Wed Nov 11, 2009 11:50 am

Hello,

I have setup my vicidial with voice broadcasting its working great but i have one issue.

vicidial dials a number and customer recieve and listen our recording then Press 1 ( on press 1 call will be transferd to another phone number)

But i am getting my own caller ID ( campaign callerID) not called persons callerID.


I want to know who pressed 1

Please help me to achive this.
rishuk
 
Posts: 64
Joined: Thu Dec 13, 2007 12:34 pm

Postby mflorell » Wed Nov 11, 2009 12:10 pm

admin.php version and build?

are the calls going to standard agents or remote agents?
mflorell
Site Admin
 
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Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Broadcasting callerID

Postby rishuk » Wed Nov 11, 2009 12:18 pm

using 2.0.5 with remote agent
rishuk
 
Posts: 64
Joined: Thu Dec 13, 2007 12:34 pm


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