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XLITE config help
Posted:
Tue Nov 24, 2009 8:09 amby techster
Hi
I have installed vici on ubuntu(scratch install). Would like to configure xlite; my server is@ 192.168.1.15 but when i connect xlite it says timeout; however I am able to login to astguiclient.
At times, it says ẗhere are no leads in hopper.
Please help;
TIA
you are using rigth user/password?
is there a phone with that user/pass on the server?
Posted:
Tue Nov 24, 2009 8:26 amby Michael_N
have you used right user/password?
And are you sure that you have followed scatch_install ?
Posted:
Tue Nov 24, 2009 9:27 amby techster
Michael_N wrote:have you used right user/password?
And are you sure that you have followed scatch_install ?
Hi Michael
Finally,XLITE says ready but does not ring.
Any help?
TIA
Posted:
Tue Nov 24, 2009 9:35 amby Michael_N
did you get manager manual?
Have you loaded leads?
Does it show that it has leads in hopper?
what scatch_install did you follow? ubuntu_install?
did you install 2.0.5 or 2.2.0?
Posted:
Tue Nov 24, 2009 9:43 amby techster
Michael_N wrote:did you get manager manual?
Have you loaded leads?
Does it show that it has leads in hopper?
what scatch_install did you follow? ubuntu_install?
did you install 2.0.5 or 2.2.0?
Yes,I have loaded leads.
Campaign is set to 24hours dialing.
Hopper showed leads a while back but nt any more.
Followed UBUNTU scratch install;2.0.5.
Posted:
Tue Nov 24, 2009 9:50 amby Michael_N
why not vicibox server?
Posted:
Tue Nov 24, 2009 9:51 amby techster
Michael_N wrote:why not vicibox server?
Just like that..is server better than this?
I can rebuild it but would like to try this one too..
Posted:
Tue Nov 24, 2009 9:56 amby Michael_N
techster wrote:Michael_N wrote:why not vicibox server?
Just like that..is server better than this?
I can rebuild it but would like to try this one too..
Are you new into linux and asterisk?
Posted:
Tue Nov 24, 2009 10:04 amby techster
Michael_N wrote:techster wrote:Michael_N wrote:why not vicibox server?
Just like that..is server better than this?
I can rebuild it but would like to try this one too..
Are you new into linux and asterisk?
New to asterisk - infant!
With linux...a kid..
Posted:
Tue Nov 24, 2009 10:09 amby Michael_N
techster wrote:Michael_N wrote:techster wrote:Michael_N wrote:why not vicibox server?
Just like that..is server better than this?
I can rebuild it but would like to try this one too..
Are you new into linux and asterisk?
New to asterisk - infant!
With linux...a kid..
Give vicibox a try..
it will save you some time
http://www.vicibox.com/
Posted:
Thu Nov 26, 2009 12:27 amby techster
Hi Michael
I have installed vicibox, webmin both.
Just a quick question.. now to setup my softphone to receive the call will I have to edit sip conf and extension again? Will I have to do it for each sip phone?
Posted:
Thu Nov 26, 2009 2:19 amby Michael_N
techster wrote:Hi Michael
I have installed vicibox, webmin both.
Just a quick question.. now to setup my softphone to receive the call will I have to edit sip conf and extension again? Will I have to do it for each sip phone?
no
look in admin/phones to see all phones allredy installed.
Posted:
Thu Nov 26, 2009 3:36 amby techster
There is a huge list out there
Should I change anything at all? I have bought service from Terrasip as a trial (Didnt know any better for bulk voip).. should I add it under carrier?
I use xlite on the systems.. how should I receive call on the systems? Lets say, I login to agc/astguiclient using a user id.. opened xlite and logged in using one of the phones listed..
then?
Posted:
Thu Nov 26, 2009 5:29 amby Michael_N
techster wrote:There is a huge list out there
Should I change anything at all? I have bought service from Terrasip as a trial (Didnt know any better for bulk voip).. should I add it under carrier?
I use xlite on the systems.. how should I receive call on the systems? Lets say, I login to agc/astguiclient using a user id.. opened xlite and logged in using one of the phones listed..
then?
hacve you bought vicidial manager manual? it wil give answers to many of your questions.
you ad terrasip under carrier
are you going do outbound or inbound?
Posted:
Thu Nov 26, 2009 5:37 amby Michael_N
Michael_N wrote:techster wrote:There is a huge list out there
Should I change anything at all? I have bought service from Terrasip as a trial (Didnt know any better for bulk voip).. should I add it under carrier?
I use xlite on the systems.. how should I receive call on the systems? Lets say, I login to agc/astguiclient using a user id.. opened xlite and logged in using one of the phones listed..
then?
hacve you bought vicidial manager manual? it wil give answers to many of your questions.
your xlite do you configure like this,
user cc100
password test
and domain your viciserver
and when you logon to vicidial agent gui, you login in with phone 100 and user test
and then it askes for your vicidial username and password.
and as i said before buy manager manual, it answers many questions
you ad terrasip under carrier
are you going do outbound or inbound?
Posted:
Thu Nov 26, 2009 5:51 amby techster
outbound.. Yes I have managers manual
Still figuring out which softphone to use..
Posted:
Thu Nov 26, 2009 6:07 amby Michael_N
techster wrote:outbound.. Yes I have managers manual
Still figuring out which softphone to use..
you just chose a phone, and when you logon to vicidial that phone will ring.
Posted:
Thu Nov 26, 2009 6:26 amby techster
ahh.. sorry for being a pain.
I installed xlite.. it did not work.. then I installed ekiga.. entered username:100, pass:1234, auth user:100, server: 70.168.1.3 (vicidial add).
Logged in using astguiclient, phone did not ring, seconds later astguiclient said: there is noone in session.
Posted:
Thu Nov 26, 2009 6:34 amby Michael_N
techster wrote:ahh.. sorry for being a pain.
I installed xlite.. it did not work.. then I installed ekiga.. entered username:100, pass:1234, auth user:100, server: 70.168.1.3 (vicidial add).
Logged in using astguiclient, phone did not ring, seconds later astguiclient said: there is noone in session.
arent you behind a firewall?
and will use ipnummer like 192.168.1.2 or like that?
Posted:
Thu Nov 26, 2009 6:36 amby techster
I have installed it on my internal lan.. there is no firewall as such..
Posted:
Thu Nov 26, 2009 6:39 amby Michael_N
techster wrote:I have installed it on my internal lan.. there is no firewall as such..
why are you using external ip on a internal lan?
you should use 10.0.0.0
or 192.168.1.1
Posted:
Thu Nov 26, 2009 6:42 amby techster
I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;
This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)
Posted:
Thu Nov 26, 2009 6:48 amby Michael_N
techster wrote:I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;
This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)
ok make a tracert to your vicidialserver and post it here.
Posted:
Thu Nov 26, 2009 6:49 amby Michael_N
techster wrote:ahh.. sorry for being a pain.
I installed xlite.. it did not work.. then I installed ekiga.. entered username:100, pass:1234, auth user:100, server: 70.168.1.3 (vicidial add).
Logged in using astguiclient, phone did not ring, seconds later astguiclient said: there is noone in session.
its user cc100 and password that you will find in admin/phones
Posted:
Thu Nov 26, 2009 6:52 amby Michael_N
techster wrote:I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;
This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)
and why is your server 70.168.1.3 on a 71.168.1.1 net?
Posted:
Thu Nov 26, 2009 6:53 amby techster
Michael_N wrote:techster wrote:I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;
This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)
ok make a tracert to your vicidialserver and post it here.
traceroute to 70.168.1.3 (70.168.1.3), 30 hops max, 60 byte packets
1 wsip-70-168-1-3.ri.XXXXXXXX (70.168.1.3) 1.373 ms 1.733 ms 2.056 ms
Posted:
Thu Nov 26, 2009 7:09 amby Michael_N
techster wrote:Michael_N wrote:techster wrote:I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;
This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)
ok make a tracert to your vicidialserver and post it here.
traceroute to 70.168.1.3 (70.168.1.3), 30 hops max, 60 byte packets
1 wsip-70-168-1-3.ri.XXXXXXXX (70.168.1.3) 1.373 ms 1.733 ms 2.056 ms
and thats not your server right?
Posted:
Thu Nov 26, 2009 7:11 amby techster
That is my server..
Server ip: 70.168.1.3
Ip range for pcs: 70.168.1.x x=1-10.
Posted:
Thu Nov 26, 2009 7:17 amby Michael_N
techster wrote:That is my server..
Server ip: 70.168.1.3
Ip range for pcs: 70.168.1.x x=1-10.
where are you in the world?,
70.168.1.3 is an ip owned by cox communication
but have you tried with user cc100?
Posted:
Thu Nov 26, 2009 7:22 amby techster
:-S
I had been using this ever since.. IP address is ranged between 70.168.1.1 to .10.
I am in Asia/India. Tried login, it says: Bad login. I am using XLITE.. do I need to change anything anywhere in vicibox?
Posted:
Thu Nov 26, 2009 7:25 amby Michael_N
techster wrote::-S
I had been using this ever since.. IP address is ranged between 70.168.1.1 to .10.
I am in Asia/India. Tried login, it says: Bad login. I am using XLITE.. do I need to change anything anywhere in vicibox?
who gave your that ip-range?
Posted:
Thu Nov 26, 2009 7:28 amby techster
My ISP network engineer
Posted:
Thu Nov 26, 2009 7:33 amby Michael_N
techster wrote:My ISP network engineer
strange that he gives you an ip-range assigned to another network
but you should use the user/password given in admin/phone
Posted:
Thu Nov 26, 2009 7:34 amby techster
Which softphone should I use?
Posted:
Thu Nov 26, 2009 7:35 amby Michael_N
techster wrote:Which softphone should I use?
try with zoiper
Solved!
Posted:
Thu Nov 26, 2009 9:46 amby techster
Hi Michael
Solved.
For other people who might run into prob:
I downloaded Xlite again; its a binary file and after opening it I went to menu>SIP settings and used my login information.
Once done, I opened sip.conf in my server which pointed to sip-vicidial.conf; in my case it pointed to sip-vici.conf. I think my technical guy would have changed it.
Now I can connect through zoiper/xlite. With Kphone it gives time out error. Also, it does not give me any message, it just rings but does not give me any message "You are in conference" or anything.
Working in windows 7 with XLITE 4 beta
Posted:
Thu Nov 26, 2009 11:58 amby techster
Hi
Its working as in I can hear the message "You are only person in the conference".
Other problem though!! Now it says" Invalid Extension".
I am posting it in a new post with cli output and the settings that I have in vicidial admin.
Thanks for your support.