Can you assign a specific SIP trunk to one agent?

[jepps3]

I have independant agents who want to work off the dialer. I would like them to purchase their own SIP trunk. Then they can login to Vicidial Dialer with their softphone and work off there own trunk they bought.

is this possible?

[mflorell]

Only if they each have their own campaign, then it would be possible to use a different dial prefix for each agent.

[jepps3]

Can multiple campaigns share the same lead list?

[mflorell]

Nope

[jepps3]

OK. One more thing.... What if I have multiple SIP trunks. I dont care about assigning them to an agent, I just want vicidial to use all available trunks.

EXAMPLE: Lets say I have 5 sip trunks from different providers...

1 trunk each from vonage, vox, voip.com, binphone and quest.

Now lets say I have 5 agents and I want to do 1:1 ratio dialing on those trunks on one campaign sharing the same lead list. No specific trunk assignment needed.

Is this OK?

[mflorell]

You could set this up in a failover type of configuration, but there is no mechanism to do a round-robin call scheme through different trunks at this time in ViciDial.