vicidial.org

We just completed a multi-server install. Everything is working fine except for the real-time stats. Even though there were answered calls, the drop percentage is at 100%. I'm not sure if the problem is that calls going out the second server aren't being recorded in the stats correctly.

All calls are being made and connecting. Here's my info:

VERSION: 2.2.0-223
BUILD: 91121-0334

Server 1 (Main Server): Asterisk Version 1.2.30.2
Server 2: Asterisk Version 1.4.21.2-vici

Both servers are using scripts from the 2.2.0 version.

You have to define what are "Human Answered" stats yourself in the System Statuses and Campaign Statuses screens.

We have that defined. Will the drop percentage be calculated dropped calls/human answered?

yes