Custom Fields Misaligned when exported

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Custom Fields Misaligned when exported

Postby zeyn@icscredit.co.za » Mon Apr 29, 2019 1:26 am

We currently have our ViciDial server hosted with our telecommunication company and the configuration is as follows:

VERSION: 2.14-695a
BUILD: 181116-1133

It is ViciBox. Currently we have about 15/20 lists with custom fields. all the fields have been mirrored to be the same across every list.

The issue that we experience is that some of the data is incorrectly aligned when exported.
it affects the data from the start of the custom fields on the exported sheet.

Can someone advise of a solution or if you are experiencing the same issue?
zeyn@icscredit.co.za
 
Posts: 2
Joined: Wed Apr 10, 2019 2:55 am

Re: Custom Fields Misaligned when exported

Postby dspaan » Mon Apr 29, 2019 1:40 am

We also experience this issue sometimes and then use navicat to change the order of fields in the database, most of the time there is one list that has a different order. It happens when you copy the custom fields in some cases but not sure when it happens and when not. I posted in the issue tracker about it: http://www.vicidial.org/VICIDIALmantis/view.php?id=1054

I'd love to have custom fields on campaign level instead of list level. I'm pretty sure that if you did a vote only 10% of vicidial users have different custom fields per list in a single campaign.

PS: You posted in the wrong forum, use the Support forum.
Regards, Dennis

Vicibox 8.1.2
Version: 2.14-704a
SVN Version: 3078
DB Schema Version: 1566
Build: 190312-0928
dspaan
 
Posts: 1189
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands

Re: Custom Fields Misaligned when exported

Postby zeyn@icscredit.co.za » Mon Apr 29, 2019 3:59 am

Hi Dennis

Thank you so much for your response. i will have a look at the page you've sent through.
and my apologies about posting on the wrong forum. I will correct this.
zeyn@icscredit.co.za
 
Posts: 2
Joined: Wed Apr 10, 2019 2:55 am

Re: Custom Fields Misaligned when exported

Postby williamconley » Mon Apr 29, 2019 6:54 pm

moving to support board.

copying custom fields to a list that already has custom fields ... and now it's not perfect. there should be an option to "duplicate custom fields" to overwrite any differences, but there's still the challenge of what happens to the existing data. thus mysql knowledge suddenly becomes necessary.
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
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Re: Custom Fields Misaligned when exported

Postby dspaan » Tue Apr 30, 2019 1:24 am

I have often copied fields to lists that had been created as new and didn't have custom fields and still the order of the fields was different.
Regards, Dennis

Vicibox 8.1.2
Version: 2.14-704a
SVN Version: 3078
DB Schema Version: 1566
Build: 190312-0928
dspaan
 
Posts: 1189
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands

Re: Custom Fields Misaligned when exported

Postby williamconley » Tue Apr 30, 2019 4:32 pm

If you can describe the circumstances under which this is repeatable, it may get fixed.
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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Posts: 18507
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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