questions about headers of the reports

[bobbymc]

AST_agent_status_detail.php?query_date=2010-07-12&end_date=2010-07-12&group[]=Outbound&group[]=Test_IN&group[]=TESTCAMP&user_group[]=ADMIN&user_group[]=TestAgent&user_group[]=My_Group&shift=ALL&DB=&stage=CI

i see CIclass and DNC%/CI

what is the CI stand for?

[mflorell]

"Customer Interaction"

This is really just the Human Answered flag set for statuses, but a client paid for that report so that's what it went in as

[williamconley]

Privilege of "Those Who Pay"