Bulk moving callbacks

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Bulk moving callbacks

Postby Trying » Wed Apr 18, 2012 6:19 am

Hi Guys

Is there a way to move all the callbacks from one user to another specific user without having to do it one by one? If not, how many hours will it take to add this feature Matt? Please also quote for an additional option of moving the callbacks from one user to another specific user group.
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
Posts: 865
Joined: Sun Sep 09, 2007 8:41 am
Location: South Africa

Re: Bulk moving callbacks

Postby mflorell » Wed Apr 18, 2012 6:42 am

Callbacks can't be assigned to a user group.

As for a webpage that would allow you to move all of a user's USERONLY scheduled callbacks to another user, that would take 2 hours.
mflorell
Site Admin
 
Posts: 18335
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Bulk moving callbacks

Postby Trying » Wed Apr 18, 2012 6:47 am

Thanks Matt. I am happy to go ahead with this thank you. The reason why we want this is when sales agents resign and we quickly want to move their callbacks over.
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
Posts: 865
Joined: Sun Sep 09, 2007 8:41 am
Location: South Africa

Re: Bulk moving callbacks

Postby stefano.pucci » Thu May 28, 2015 5:36 am

Hi Matt,

I've installed a vicibox-express v6 PRELOAD.
Here is my releases :
VICIDIAL :
VERSION: 2.12-485a
BUILD: 150512-2225
ASTERISK
1.8.29.0-vici
OS Type and Version : openSUSE 13.1 (Bottle) (x86_64)
KERNEL : 3.11.10-29-default

I've seen that :
28. Added Callbacks Bulk Move admin utility. Also changed behavior of the
removal links for callbacks from the callback hold displays for Users,
User Groups, Lists and Campaigns.

Where can i find this feature?
Thanks
Stefano
stefano.pucci
 
Posts: 28
Joined: Thu May 28, 2015 5:25 am

Re: Bulk moving callbacks

Postby mflorell » Fri May 29, 2015 6:21 am

Reports -> Admin Utilities

You need to be a level 9 user to get there.
mflorell
Site Admin
 
Posts: 18335
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Bulk moving callbacks

Postby stefano.pucci » Mon Jun 01, 2015 5:29 am

Thank you Matt..
stefano.pucci
 
Posts: 28
Joined: Thu May 28, 2015 5:25 am


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