How to have a prescheduled call list?

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How to have a prescheduled call list?

Postby ahouari » Thu Jan 10, 2013 7:43 am

Hello,
I have a client that needs the leads to be called at certain times of the day (4 different slots possible depending on personal preferences). Is it possible to program this in advance?
I am trying to use autodial, but it is difficult when the system does not know those constraints, so I have to revert back to manual dial, but then productivity drops dramatically.

Thanks in advance for your help.
Amine.

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Re: How to have a prescheduled call list?

Postby williamconley » Wed Jan 16, 2013 10:45 am

Please remember to always post your Vicidial Version with Build. GoAutoDial is the Installer. Vicidial is the actual dialer/pbx software. Unfortunately this is not always obvious when you install from a GoAutoDial .iso image. (Vicibox makes it a bit more obvious.)

Latest SVN versionof Vicidial (it's been in there for a while ...) allows auto-reset of lists at specific times of day. This is a field on each list that allows "called since last reset" to be reset daily at specified time(s).
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