vicidial.org

I notice that a lot of folks are using the dialer with crm. Most electing an open source solution like Vtiger or Sugar, usually after svn updates etc, I have to modify the vicidial.php to change the maxlength for the vendor_lead_code to 36 from 20 so it will support a standard guid. I have previously also altered the length in MySQL to accommodate the larger field size. Would it be too much of an issue to increase from 20 to 36 in subsequent versions? Just curious, its not a big issue but curious if it would make it easier going forward for a lot of users.?

Since it is a VARCHAR it shouldn't have much effect on speed or space used to make it a little bigger. Please create a new Issue Tracker ticket and link to it here and we will look into it.

Since the vendor_lead_code field is present in the vicidial_hopper table(which is a memory table) we are not going to change this in our default settings. MEMORY tables cannot use VARCHAR fields, and must allocate all of the memory even if the field is empty. You could certainly make this modification on your system, but we aren't going to lengthen this field by default at this time.

Here's how you would do this on your system in MySQL:

ALTER TABLE vicidial_list MODIFY vendor_lead_code VARCHAR(36);
ALTER TABLE vicidial_hopper MODIFY vendor_lead_code VARCHAR(36) default '';

Referenced,
http://www.vicidial.org/VICIDIALmantis/view.php?id=766