REAL-TIME REPORT CHANGE COLORS

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REAL-TIME REPORT CHANGE COLORS

Postby osvar » Tue Oct 20, 2015 11:19 am

Hello, i have vicidial running for campaigns and several inbound groups:

VERSION: 2.11-476a
BUILD: 150302-0945

In Real-Time Report, show several colors for:

- Agent waiting for call
- Agent waiting for call > 1 minute
- Agent waiting for call > 5 minutes
- Agent on call > 10 seconds
- Agent on call > 1 minute
- Agent on call > 5 minutes
- Agent Paused > 10 seconds
- Agent Paused > 1 minute
- Agent Paused > 5 minutes
- Agent in 3-WAY > 10 seconds
- Agent on a dead call
- Agent phone ringing

How can i change the colors, for example:

- Agent waiting for call GREEN
- Agent waiting for call > 1 minute GREEN
- Agent waiting for call > 5 minutes GREEN
Agent on call > 10 seconds RED
Agent on call > 1 minute RED
Agent on call > 5 minutes RED
Agent Paused > 10 seconds ORANGE
- Agent Paused > 1 minute ORANGE
- Agent Paused > 5 minutes ORANGE
- Agent in 3-WAY > 10 seconds BLUE
- Agent on a dead call BLACK
- Agent phone ringing RED

How i do that?

Thanks.
osvar
 
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Re: REAL-TIME REPORT CHANGE COLORS

Postby williamconley » Fri Oct 30, 2015 6:42 pm

Have a look at the URL when you're looking at the real time screen. That file is located in /srv/www/htdocs/vicidial (if you haven't altered your web file locations). Edit the file, the colors are defined in variables near the top. To easily find the definitions: Show the source for a colorized item (such as the legend that explains the colors) and search that file for the one of the color codes.
Vicidial Installation and Repair, plus Hosting and Colocation
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