Setup a Missed Called Campaign

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Setup a Missed Called Campaign

Postby vijaymuddu » Wed Oct 28, 2015 8:51 am

Hi
I want to setup missed call campaign using vicidial

When called on particular did calls should be hanged up directly and data should be captured

Has any body done this please check

Thanks
server config: intel i3 cpu, 4 gb ram, Vicidial Scratch Install, Centos 6.5 64bit
Vicidial Version: 2.14b0.5
DB Schema Version: 1523
DB Schema Update Date: 2017-10-26 19:08:56
Sangoma 2 port PRI /E1 card

Thanks
Vijay Muddu
skype: vijaymuddu@hotmail.com
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Re: Setup a Missed Called Campaign

Postby ClearCall » Thu Oct 29, 2015 9:27 am

You can set the route of that DID to voicemail or IVR but to simply hangup is against common courtesy practices and several regulations and guidelines.
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Re: Setup a Missed Called Campaign

Postby santhuarnold » Mon Jan 11, 2016 8:23 am

vijay,

you need to change dialplan. like, when customer calls to your DID number it should ring 2-3 times and disconnect the calls automatically.
and it will add as a new lead. Later you need to change your campaign settings to Autodial or manual preview to reach customer.
we have successfully integrated this..
ViciBox v.7.0.1| Asterisk 11.21.0-vici | VERSION: 2.12-546a | BUILD: 160328-0316
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