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Setup a Missed Called Campaign

PostPosted: Wed Oct 28, 2015 8:51 am
by vijaymuddu
Hi
I want to setup missed call campaign using vicidial

When called on particular did calls should be hanged up directly and data should be captured

Has any body done this please check

Thanks

Re: Setup a Missed Called Campaign

PostPosted: Thu Oct 29, 2015 9:27 am
by ClearCall
You can set the route of that DID to voicemail or IVR but to simply hangup is against common courtesy practices and several regulations and guidelines.

Re: Setup a Missed Called Campaign

PostPosted: Mon Jan 11, 2016 8:23 am
by santhuarnold
vijay,

you need to change dialplan. like, when customer calls to your DID number it should ring 2-3 times and disconnect the calls automatically.
and it will add as a new lead. Later you need to change your campaign settings to Autodial or manual preview to reach customer.
we have successfully integrated this..