EMAIL FEATURE CONFIGURATION

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EMAIL FEATURE CONFIGURATION

Postby rmv21 » Tue Jun 21, 2016 3:03 am

Hi everyone! I am so new to Vicidial. My problem is after all the configurations I did in setting up the email feature in vicidial, when I logged in as an Agent and clicked on the EMAIL tab, this error displayed "ERROR- ID variable missing". I really don't understand why since I followed all the instructions in the Manager Manual and also followed the steps in http://vicidial.org/docs/Email_user_manual.txt . What seems to be the problem? Any help would be appreciated. Thank you!

Here are the additional information:
I have 5 servers: 1 for Master DB. 1 for Slave DB, 1 for WEB and ARCHIVE, and 2 dialer servers
OpenSuSE Leap v.42.1 64-bit
Kernel v.4.1.13
Asterisk v.11.20.0-vici
DAHDI v.2.10.2
LibPRI v.1.4.14
Amfletec VoiceSync v.1.3.8
OpenR2 v.1.3.3 for MFC/R2 support
ViciDial SVN Trunk v.2.12-533a build 160106-1342 revision 2461
rmv21
 
Posts: 3
Joined: Tue Jun 21, 2016 2:42 am

Re: EMAIL FEATURE CONFIGURATION

Postby rmv21 » Tue Jun 21, 2016 3:09 am

Also, when I ran
Code: Select all
perl AST_inbound_email_parser.pl --force-check

the output was
Cannot connect through IMAPClient: (EMAIL_TESTCAMP|imap.gmail.com|Mikel Paran|ssl-no-cert:0) * BYE System Error m127mb215981078ivd at AST_inbound_email_parser.pl line 301.
..

And when I ran
Code: Select all
perl AST_inbound_email_parser.pl --debugX

it gave me
1 - EMAIL_TESTCAMP - TESTCAMP_EMAIL
Attempting to connect to IMAP server (imap.gmail.com) - 1 - EMAIL_TESTCAMP - TESTCAMP_EMAIL

Started at Tue Jun 21 16:05:07 2016
Using Mail::IMAPClient version 3.37 on perl 5.018002
Connecting with IO::Socket::SSL PeerAddr imap.gmail.com PeerPort 993 Proto tcp Timeout 600 Debug 1
Connected to imap.gmail.com
Read: * OK Gimap ready for requests from 180.232.98.7 u187mb676446826itc
Sending: 1 LOGIN "Mikel Paran" mklprn112143
Sent 36 bytes
Read: 1 NO Lookup failed u187mb676446826itc
* BYE System Error u187mb676446826itc
ERROR: 1 NO Lookup failed u187mb676446826itc at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 1364.
Mail::IMAPClient::__ANON__('1 NO Lookup failed u187mb676446826itc\x{d}\x{a}') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 1400
Mail::IMAPClient::_get_response('Mail::IMAPClient=HASH(0x1e055a8)', 1, undef) called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 1326
Mail::IMAPClient::_imap_command_do('Mail::IMAPClient=HASH(0x1e055a8)', 'LOGIN "Mikel Paran" mklprn112143') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 1225
Mail::IMAPClient::_imap_command('Mail::IMAPClient=HASH(0x1e055a8)', 'LOGIN "Mikel Paran" mklprn112143') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 583
Mail::IMAPClient::login('Mail::IMAPClient=HASH(0x1e055a8)') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 416
Mail::IMAPClient::Socket('Mail::IMAPClient=HASH(0x1e055a8)', 'IO::Socket::SSL=GLOB(0x1e504a0)') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 366
Mail::IMAPClient::connect('Mail::IMAPClient=HASH(0x1e055a8)') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 313
Mail::IMAPClient::new('Mail::IMAPClient', 'Password', 'mklprn112143', 'User', 'Mikel Paran', 'Debug', 1, 'Port', 993, ...) called at AST_inbound_email_parser.pl line 301
ERROR: * BYE System Error u187mb676446826itc at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 1415.
Mail::IMAPClient::_get_response('Mail::IMAPClient=HASH(0x1e055a8)', 1, undef) called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 1326
Mail::IMAPClient::_imap_command_do('Mail::IMAPClient=HASH(0x1e055a8)', 'LOGIN "Mikel Paran" mklprn112143') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 1225
Mail::IMAPClient::_imap_command('Mail::IMAPClient=HASH(0x1e055a8)', 'LOGIN "Mikel Paran" mklprn112143') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 583
Mail::IMAPClient::login('Mail::IMAPClient=HASH(0x1e055a8)') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 416
Mail::IMAPClient::Socket('Mail::IMAPClient=HASH(0x1e055a8)', 'IO::Socket::SSL=GLOB(0x1e504a0)') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 366
Mail::IMAPClient::connect('Mail::IMAPClient=HASH(0x1e055a8)') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 313
Mail::IMAPClient::new('Mail::IMAPClient', 'Password', 'mklprn112143', 'User', 'Mikel Paran', 'Debug', 1, 'Port', 993, ...) called at AST_inbound_email_parser.pl line 301
ERROR: * BYE System Error u187mb676446826itc at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 1274.
Mail::IMAPClient::_imap_command('Mail::IMAPClient=HASH(0x1e055a8)', 'LOGIN "Mikel Paran" mklprn112143') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 583
Mail::IMAPClient::login('Mail::IMAPClient=HASH(0x1e055a8)') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 416
Mail::IMAPClient::Socket('Mail::IMAPClient=HASH(0x1e055a8)', 'IO::Socket::SSL=GLOB(0x1e504a0)') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 366
Mail::IMAPClient::connect('Mail::IMAPClient=HASH(0x1e055a8)') called at /usr/lib/perl5/vendor_perl/5.18.2/Mail/IMAPClient.pm line 313
Mail::IMAPClient::new('Mail::IMAPClient', 'Password', 'mklprn112143', 'User', 'Mikel Paran', 'Debug', 1, 'Port', 993, ...) called at AST_inbound_email_parser.pl line 301
Cannot connect through IMAPClient: (EMAIL_TESTCAMP|imap.gmail.com|Mikel Paran|ssl-no-cert:0) * BYE System Error u187mb676446826itc at AST_inbound_email_parser.pl line 301.


Please HEEEEELP! :cry:
rmv21
 
Posts: 3
Joined: Tue Jun 21, 2016 2:42 am

Re: EMAIL FEATURE CONFIGURATION

Postby rmv21 » Wed Jun 22, 2016 11:25 pm

THIS ISSUE IS ALREADY SOLVED! THANKS TO MYSELF. HAHAHA
rmv21
 
Posts: 3
Joined: Tue Jun 21, 2016 2:42 am

Re: EMAIL FEATURE CONFIGURATION

Postby shdw888 » Wed Jun 29, 2016 9:35 pm

Hi Sir.. what is the solution you do sir.. can you please help to this problem..
shdw888
 
Posts: 23
Joined: Thu Nov 19, 2015 6:04 am


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