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Manual Survey Campaign
Posted:
Thu Jun 08, 2017 2:56 amby davide.filippi
Hi all,
This my need:
The agents must read a survey to the called party and set an answer. Is there any way to save these answer in a form in vicidial?
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Vicidial
VERSION: 2.8-403a
BUILD: 130510-1350
Re: Manual Survey Campaign
Posted:
Thu Jun 08, 2017 6:54 amby Vince-0
You can try use custom fields in your list and capture the inputs in custom fields.
Re: Manual Survey Campaign
Posted:
Thu Jun 08, 2017 7:16 amby davide.filippi
I think I haven't so much free fields
Re: Manual Survey Campaign
Posted:
Thu Jun 08, 2017 7:37 amby mflorell
Go to System Setting, enable Custom List Fields, go to Lists, click on List Custom Fields, click on the MODIFY FIELDS link of a list that you want to add fields to, add as many fields as you like.
Re: Manual Survey Campaign
Posted:
Fri Jun 09, 2017 2:39 amby davide.filippi
I've done what you said but when i go in the campaign of the list i've add custom fields I don't see anything
Re: Manual Survey Campaign
Posted:
Sat Jun 10, 2017 10:42 amby davide.filippi
UPDATE
When i enter in the campaign, if I go on "form" page i see nothing (a light orange page) and if I return on the "script" page I see also the light orange page without any information.
Otherwise, if I'm in call I see my custom field on form page but when i return on the script page I see the orange page without any info.
Could you help me please?