Manual Survey Campaign

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Manual Survey Campaign

Postby davide.filippi » Thu Jun 08, 2017 2:56 am

Hi all,
This my need:
The agents must read a survey to the called party and set an answer. Is there any way to save these answer in a form in vicidial?


______________

Vicidial
VERSION: 2.8-403a
BUILD: 130510-1350
ViciBox.x86_64-4.0.1.iso from dvd | Vicidial VERSION: 2.8-403aBUILD: 130510-1350 | SVN Version: 1983 | Cluster: 4 web+dialer (2 Dell Poweredge 1950 - 1 Dell Poweredge 2950; 1 Dell Poweredge R610); 1 db on Dell Poweredge R710 | no extra hw/sw
davide.filippi
 
Posts: 79
Joined: Thu Nov 10, 2016 8:45 am

Re: Manual Survey Campaign

Postby Vince-0 » Thu Jun 08, 2017 6:54 am

You can try use custom fields in your list and capture the inputs in custom fields.
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Re: Manual Survey Campaign

Postby davide.filippi » Thu Jun 08, 2017 7:16 am

I think I haven't so much free fields
ViciBox.x86_64-4.0.1.iso from dvd | Vicidial VERSION: 2.8-403aBUILD: 130510-1350 | SVN Version: 1983 | Cluster: 4 web+dialer (2 Dell Poweredge 1950 - 1 Dell Poweredge 2950; 1 Dell Poweredge R610); 1 db on Dell Poweredge R710 | no extra hw/sw
davide.filippi
 
Posts: 79
Joined: Thu Nov 10, 2016 8:45 am

Re: Manual Survey Campaign

Postby mflorell » Thu Jun 08, 2017 7:37 am

Go to System Setting, enable Custom List Fields, go to Lists, click on List Custom Fields, click on the MODIFY FIELDS link of a list that you want to add fields to, add as many fields as you like.
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Re: Manual Survey Campaign

Postby davide.filippi » Fri Jun 09, 2017 2:39 am

I've done what you said but when i go in the campaign of the list i've add custom fields I don't see anything
ViciBox.x86_64-4.0.1.iso from dvd | Vicidial VERSION: 2.8-403aBUILD: 130510-1350 | SVN Version: 1983 | Cluster: 4 web+dialer (2 Dell Poweredge 1950 - 1 Dell Poweredge 2950; 1 Dell Poweredge R610); 1 db on Dell Poweredge R710 | no extra hw/sw
davide.filippi
 
Posts: 79
Joined: Thu Nov 10, 2016 8:45 am

Re: Manual Survey Campaign

Postby davide.filippi » Sat Jun 10, 2017 10:42 am

UPDATE
When i enter in the campaign, if I go on "form" page i see nothing (a light orange page) and if I return on the "script" page I see also the light orange page without any information.

Otherwise, if I'm in call I see my custom field on form page but when i return on the script page I see the orange page without any info.
Could you help me please?
ViciBox.x86_64-4.0.1.iso from dvd | Vicidial VERSION: 2.8-403aBUILD: 130510-1350 | SVN Version: 1983 | Cluster: 4 web+dialer (2 Dell Poweredge 1950 - 1 Dell Poweredge 2950; 1 Dell Poweredge R610); 1 db on Dell Poweredge R710 | no extra hw/sw
davide.filippi
 
Posts: 79
Joined: Thu Nov 10, 2016 8:45 am


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