Custom Report Creation

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Custom Report Creation

Postby edwin.beale27 » Thu Mar 29, 2018 12:28 am

I need help with a report:

callback scheduled for a certain period Vs call-backs completion %. Can someone help me on the same plz.
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Re: Custom Report Creation

Postby mflorell » Thu Mar 29, 2018 5:37 am

What parameters should be selectable for this report? (date, date-range, campaign, list, user-group, user, etc...)

Is a "completed" callback one that has been attempted and receives any status, or does it have to receive a specific status or statuses to be considered completed?
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Re: Custom Report Creation

Postby edwin.beale27 » Thu Mar 29, 2018 5:49 am

HI Mflorell,
parameters - Date-range, Campaigns,User Groups,Users; a completed callback will be a status other than "Prospect" (my own custom disposition)
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Re: Custom Report Creation

Postby mflorell » Thu Mar 29, 2018 6:36 am

Are you looking to pay someone to write this for you, or are you just wanting to know what SQL queries to run to generate the data yourself?
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Re: Custom Report Creation

Postby edwin.beale27 » Thu Mar 29, 2018 7:10 am

Im willing to pay, and I'm also looking to get more work done here.
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Re: Custom Report Creation

Postby mflorell » Thu Mar 29, 2018 4:13 pm

That should be a fairly simple report to build. For us to develop it would be 4 hours of billable programming time. For an official quote, just send an email to support@vicidial.com

As a side note, if you have other consultants quote this, they will probably be cheaper than us, although we built all reports to be a part of VICIdial and will make it part of the codebase.
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