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Need to review cluster setup

PostPosted: Thu May 05, 2022 2:49 am
by asddeys
Hello guys,
We are looking for support on a cluster server. It's working all fine but occasionally we are getting Leave 3 way not working or manual dial transfer not working please let us know thanks

Re: Need to review cluster setup

PostPosted: Fri May 06, 2022 3:09 pm
by williamconley

Try creating a log of offending calls. Note the server connected to the Lead, the server connected to the Agent and any other information you deem relevant. Looking for a common component in case this is a cross-connect issue or a bad configuration on a specific server.

If provided several examples, we can likely find the problem in an hour. If you find the problem, it *may* be as simple as using perl after updating the asterisk version on the offending server. Note that some vesions in the astuiclient.conf file during installation omit the ".X" in "11.X" and that .X is require DURING installation. If it's not there, adding it later still requires re-running perl with the sample conf file option included so the correct (new) sample files are invoked. Any manually edited files require re-editing. Speficially sip.conf's externip value.

Re: Need to review cluster setup

PostPosted: Sun May 22, 2022 6:53 am
by carpenox
Sounds like server over load on the web server. How many agents