HOW TO SETUP AN IVR FOR OUTBOUND CAMPAIGN

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HOW TO SETUP AN IVR FOR OUTBOUND CAMPAIGN

Postby shin1018 » Fri Sep 10, 2010 4:25 pm

Good Day!

Im just wondering, how will i configure an IVR for my outbound account..
The sequence should be like after the person pick up my call an IVR should be play first so that she/he could choose whether to end the conversation or continue the conversation..

Now the problem is I dont know where should i put my recorded spiel for this IVR and also how will I make it work... ( in other word I dont know where to start )

Frankly speaking Im kinda new in Vicidial though i have a working server running on a predictive method..

Could someone here PLEASE help me.. I really need to make this work. Thank you in advance..

I used the complete installer of vicidial ce 1.3 and its running on a HP p6155d.
CONNECTION TYPE : Stand alone (2 NIC)
VERSION: 2.0.5-174
BUILD: 90522-0506
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Postby williamconley » Sat Sep 11, 2010 8:38 am

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Postby shin1018 » Mon Sep 13, 2010 11:09 am

Sorry about that.. Im not quite sure where to post my Concern
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Postby williamconley » Mon Sep 13, 2010 11:27 am

That's why i mentioned it, it was fairly obvious you were new and noone had told you. It's considered poor manners on almost any forum to post the same item in more than one place.

Some boards (large ones) even have a forum specifically to ask where to post things! :)
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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Re: HOW TO SETUP AN IVR FOR OUTBOUND CAMPAIGN

Postby coolboyabhash » Wed Oct 11, 2017 4:10 pm

Hello All,

How will i configure an IVR for my outbound CALL..

The sequence should be like after the person pick up my call an IVR should be play first
so that she/he could choose whether to end the conversation or continue the conversation.

(LIKE INBOUND CALL IVR)


im new in Vicidial though i have a working server running on a predictive method..

PLEASE help me. I really need to make this work.

Thank you in advance.

VERSION: 2.14-635a
BUILD: 171006-2039
ViciBox Redux v.6.0.4
Asterisk 1.8.32.3-vici,
GNU bash, version 4.2.53(1)-release (x86_64-suse-linux-gnu)
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Location: NEW DELHI, INDIA

Re: HOW TO SETUP AN IVR FOR OUTBOUND CAMPAIGN

Postby williamconley » Wed Oct 11, 2017 4:57 pm

I see you didn't read the previous test in this post. This post was a duplicate of another post. In the other post was the response. Please read it. Here's the link, from below, for you:

viewtopic.php?p=53240#53240
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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Posts: 16658
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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