Agent to Verifier to Agent
Posted: Wed Sep 22, 2010 3:36 amI know How to transfer call from an Agent to a Verfier.
But to send that same call to the same agent back ???
But to send that same call to the same agent back ???
vicidial.org
VICIDIAL astGUIclient discussion forum
http://www.vicidial.org/VICIDIALforum/
Agent to Verifier to Agent
http://www.vicidial.org/VICIDIALforum/viewtopic.php?f=7&t=13381
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Posted: Wed Sep 22, 2010 3:36 amPosted: Thu Sep 23, 2010 1:44 pmPossible to handle it ?
Posted: Fri Sep 24, 2010 10:52 am"same" no, but a specific agent can be transferred to with the agent direct ingroup (you just have to know who you're sending it to)