Call Reports > Call History empty

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Call Reports > Call History empty

Postby mrobinson » Thu Aug 14, 2014 9:20 am

Hi,

I've updated to 3.3-1406088000 successfully. However for some reason when I go to view CDR's using Call Reports > Call History no matter what date range I select it won't show any records. Also when using searching recording no matter what options I select it won't return any records.

Can anyone who has updated let me know if they are able to access their CDR's correctly and advise if I'm doing anything wrong.

Thanks,

Mark
mrobinson
 
Posts: 14
Joined: Mon Feb 27, 2012 10:40 am

Re: Call Reports > Call History empty

Postby gardo » Thu Aug 14, 2014 8:51 pm

The "Recording search" has been deprecated. You need to use the "search for lead" in the List section. We also have updates available via our GIThub repo. Just follow this HOWTO: http://goautodial.org/projects/goautodialce/wiki/GIThub to get the latest GOadmin codes from GIThub.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 174 guests