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Auto Alt-Number Dialing:

PostPosted: Tue Nov 18, 2014 2:53 pm
by jhon1_23@hotmail.com
I want to know how I can make it work "Auto Alt-Number Dialing," so that when the status of the tagging is the alternate phone drop jump, only jumps if the statuses is NA, B, N, DC.

Re: Auto Alt-Number Dialing:

PostPosted: Fri Jan 30, 2015 8:08 am
by DomeDan
Don't know if this exist in goautodial but in vicidial its under "Campaigns" -> "Auto-Alt Dial" -> here you can add statuses for every campaign that will trigger the system to dial the alt phone.
and under campaign detail settings "Auto Alt-Number Dialing" you can choose what fields that got alt numbers