Cannot get past Error downloading kickstart file

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Cannot get past Error downloading kickstart file

Postby rhonautics » Tue May 10, 2016 1:16 am

Hi,

I am trying to install GoAutodial 2.1 and GoAutodial 3.3 on a new machine using .iso image. Both of these installation attempt cannot get past "Error downloading kickstart file". If I select cancel, it asks me to load driver, which i have no idea what and how.

--Server Specifications--
Intel Core i7 6700 3.4Ghz
MSI Z170A PC-Mate
16GB DDR4 2400MHz
1TB SATA

Note: SATA RAID and AHCI mode only, no IDE/Legacy mode option in the BIOS.

I had no problem installing any of these two versions on older models.

Thank you in advance.

--
Ronnie
Last edited by rhonautics on Tue May 10, 2016 5:02 am, edited 2 times in total.
Vicibox 7.0.3 | Express Install | VERSION: 2.12-568a BUILD: 161021-1320 | Intel Xeon 2.3GHz | 12GB DDR3 RAM | 1TB SATA
Vicibox 7.0.3 | Express Install | VERSION: 2.12-568a BUILD: 161021-1320 | Intel Core i7 3.4Ghz | 16GB DDR4 RAM | 1TB SATA
rhonautics
 
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Re: Cannot get past Error downloading kickstart file

Postby rhonautics » Tue May 10, 2016 1:42 am

I tried the Scratch install for GoAutoDial 3.3 but had a problem with leads loading using custom format. Column headers does not appear on the drop-down when mapping fields. It just shows "" on the drop-down list.
Vicibox 7.0.3 | Express Install | VERSION: 2.12-568a BUILD: 161021-1320 | Intel Xeon 2.3GHz | 12GB DDR3 RAM | 1TB SATA
Vicibox 7.0.3 | Express Install | VERSION: 2.12-568a BUILD: 161021-1320 | Intel Core i7 3.4Ghz | 16GB DDR4 RAM | 1TB SATA
rhonautics
 
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Re: Cannot get past Error downloading kickstart file

Postby williamconley » Wed May 25, 2016 11:41 pm

You could just switch to Vicibox instead of Goautodial. More recent images make it much more likely to result in success.

As for the failed CSV, is this a "known-good" CSV file you've tested on another installation? Some versions of Vicidial had a flaw, but those issues were fixed some time ago, and I don't recall any of them being versions that coincided with a GoAutodial release.
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Re: Cannot get past Error downloading kickstart file

Postby rhonautics » Thu Dec 01, 2016 10:37 am

That's exactly what I did since I cannot get past that error. We're using Vicibox for several months now. No issues were encountered as what we had with GoAutodial.
Vicibox 7.0.3 | Express Install | VERSION: 2.12-568a BUILD: 161021-1320 | Intel Xeon 2.3GHz | 12GB DDR3 RAM | 1TB SATA
Vicibox 7.0.3 | Express Install | VERSION: 2.12-568a BUILD: 161021-1320 | Intel Core i7 3.4Ghz | 16GB DDR4 RAM | 1TB SATA
rhonautics
 
Posts: 8
Joined: Wed Nov 05, 2014 5:57 am

Re: Cannot get past Error downloading kickstart file

Postby williamconley » Thu Dec 01, 2016 9:52 pm

rhonautics wrote:That's exactly what I did since I cannot get past that error. We're using Vicibox for several months now. No issues were encountered as what we had with GoAutodial.

Great update. :)

Bad news, though: You have to update! Cool new toys are available! LOL
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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