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Goautodial Dashboard JustGoVoip Account Information

PostPosted: Wed Jul 13, 2016 9:16 am
by tntconsulting
Hello all

Today created a new justgovoip account, and then proceeded to add it to my Goautodial system. Well, seems I had an old account with Justgovoip-ce and thats the one the system added, not the new one. So, going back and forth in emails with goautodial, they tell me even though they have 2 accounts in their system with the same email it is my problem that Goautodial added the old account and not the new one.

So, what file or files do i need to fix so that Goautodial actually uses the correct account?

Thanks

Re: Goautodial Dashboard JustGoVoip Account Information

PostPosted: Wed Jul 13, 2016 10:12 am
by mflorell
You should probably contact GoAutoDial. This is a forum for Vicidial user discussions.

Re: Goautodial Dashboard JustGoVoip Account Information

PostPosted: Mon Jul 18, 2016 11:57 pm
by williamconley
tntconsulting wrote:Hello all

Today created a new justgovoip account, and then proceeded to add it to my Goautodial system. Well, seems I had an old account with Justgovoip-ce and thats the one the system added, not the new one. So, going back and forth in emails with goautodial, they tell me even though they have 2 accounts in their system with the same email it is my problem that Goautodial added the old account and not the new one.

So, what file or files do i need to fix so that Goautodial actually uses the correct account?

Thanks

Perhaps it would be more useful if you described "it". Are you saying that there is a Carrier in Vicidial under "Admin->Carriers"? And this carrier entry has the account information for a different account?