User problem

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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User problem

Postby dichter » Fri Sep 02, 2016 11:14 am

I have a problem of a time back me alone all users and extensions goautodial appear, but do not appear on vicidial. all users and extensions are well in the database
dichter
 
Posts: 1
Joined: Fri Sep 02, 2016 11:08 am

Re: User problem

Postby williamconley » Thu Sep 15, 2016 9:20 pm

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Your user may not have privileges to see them. Check the User and User Group for the user YOU are logged in as. If you have altered your user or group, you may have locked yourself out of seeing them. Check the "Admin Changes" for your user and see.
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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