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softphone(solved)

PostPosted: Mon Mar 10, 2008 3:19 am
by xinjiangtrip
When vicidial makes a outbound dial,must it be with softphone(x-lite)?If vicidial can make a outbound dial without softphone,how to configure?
Thanks a lot.

PostPosted: Mon Mar 10, 2008 11:58 am
by aster1
Vicidial uses asterisk to make call but you need something to connect to asterisk and make calls . For windows a simple sip softphone will do or else you can get SIP hardphones/ATA or a FXO/FXS card from DIGIUM to do that . Softphone is cheapest way to do it but hard phones are much more reliable .

softphone

PostPosted: Tue Mar 11, 2008 9:33 pm
by xinjiangtrip
I have a TDM400P card,but I can not make a call without softphone(x-lite),

Re: softphone

PostPosted: Tue Mar 11, 2008 11:14 pm
by s0lid
xinjiangtrip wrote:I have a TDM400P card,but I can not make a call without softphone(x-lite),



"you want to make a call without softphone"? is that what you are trying to say? so where do you want to send the call then?

outbound call

PostPosted: Wed Mar 12, 2008 9:23 pm
by xinjiangtrip
I want to call without softphone. I want to make a outbound call to PSTN.

manual dial

PostPosted: Wed Mar 12, 2008 9:31 pm
by xinjiangtrip
When I make a manual dial with a new added phone in vicidial,it can get through,but there is no voice.I can get through with softphone and there is voice.It is good completely with old phone(such as gs102) in vicidial.

add a new phone

PostPosted: Wed Mar 12, 2008 9:39 pm
by xinjiangtrip
When I log on vicidial through a new added phone,it tells me that Sorry, your phone login and password are not active in this system, please try again.What should I do?