AUTO Dial not working but manual dialing works great

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AUTO Dial not working but manual dialing works great

Postby wrekworx » Sat Jun 14, 2008 10:44 am

Guy's i have a question. I install the VicidialNOW 1.1rc2 on my HP server and install 1 Server for the database running in Debian etch distro. Now, i successfully pointed the vicidialnow to use the database that i setup. I can add leads and everything i can also do manual dialing. but when i shift to predictive/auto-dial it don't work at all.

When i see the asterisk there are no traffic.

i ran this /usr/share/astguiclient/AST_VDauto_dial.pl --debugX

this what i get

TIME DEBUG: |1|1| GMT: 10:30
2008-06-14 11:30:27|LOGGED INTO MYSQL SERVER ON 1 CONNECTION||
TIME DEBUG: -5|-4|1| GMT: 15:30
2008-06-14 11:30:27|LIVE AGENTS LOGGED IN: 0 ACTIVE CALLS: 0|
DBD::mysql::st execute failed: Unknown column 'campaign_allow_inbound' in 'field list' at /usr/share/astguiclient/AST_VDauto_dial.pl line 444.
executing: SELECT auto_dial_level,local_call_time,dial_timeout,dial_prefix,campaign_cid,active,campaign_vdad_exten,closer_campaigns,omit_phone_code,available_only_ratio_tally,auto_alt_dial,campaign_allow_inbound FROM vicidial_campaigns where campaign_id='' Unknown column 'campaign_allow_inbound' in 'field list' at /usr/share/astguiclient/AST_VDauto_dial.pl line 444.


any suggestions on this?
Thanks...
:shock:
wrekworx
 
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Postby mflorell » Sun Jun 15, 2008 7:55 am

Moved to VICIDIALnow forum.

Looks like a database problem. Did you update something without updating the database?
mflorell
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