ViciBox v.10.0.0 released September 1st, 2021

Support forum for the ViciBox ISO Server Install and ISO LiveCD Demo

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ViciBox v.10.0.0 released September 1st, 2021

Postby Kumba » Tue Aug 31, 2021 11:53 pm

The dot-oh release of ViciBox v.10 is finally here. The VB-firewall has changed a little bit from V9 and the vicibox-certbot script has been replaced by the much less problematic vicibox-ssl. Other then that, it's essentially the same installation method and utilities.

You can download the ISO here:
http://download.vicidial.com/iso/vicibo ... 10.0.0.iso
http://download.vicidial.com/iso/vicibo ... 10.0.0.md5
http://download.vicidial.com/iso/vicibo ... 0.0-md.iso
http://download.vicidial.com/iso/vicibo ... 0.0-md.md5


If you have any installation issues please start a new thread with a good title like "Vicibox 10 can't do <thing here>" so we can work on it. Once the time is right I will start a ViciBox v.10 bugfix thread. Hopefully there won't be much here as a lot of the installer and such has moved to being package based. I will probably push out a new version every 6 months or so unless there's a pretty glaring install issue.

This version of ViciBox is based on OpenSuSE v.15.3 and all it's goodness. It also has a 'vicibox-ast16' script which will allow you to install Asterisk 16 once ViciDial has tested and is production ready for Asterisk 16.
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby roger.milligan » Wed Sep 01, 2021 3:17 am

Thanks Kumba.

That's great news. We'll be rebuilding a Vici cluster for a 150 agent customer in the next month and will be replacing a VERY old VERSION: 2.8-403a BUILD: 130510-1350 with ViciBox v 10. We've done the best we can to mitigate the AMD issues with Asterisk 13 on other ViciBox installs, but will be keen to get this site onto Asterisk 16 asap.

Roger
------------------------------------------------------------------------------------------------------
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby vkad » Wed Sep 01, 2021 8:31 am

Hi,

Thanks for the release.

The links seem to be down.
Vicibox 8.0.1 (Asterisk 13.21.0-vici) + Remote WebRTC Agents
Version: 2.14b0.5 | SVN: 2990 | DB Version: 1548
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2 x Additional Dialer - E3 1270 v6 + 8gb ddr4 + 256gb SSD
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby Kumba » Wed Sep 01, 2021 9:54 am

Not sure how I did that, but I messed up the link. They're up and working now.
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Wed Sep 01, 2021 3:01 pm

the vicibox-ast16 is not active yet correct? i just tried it (from the beta4 and trying zypper up) or is it only avail on the final release?
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby Kumba » Thu Sep 02, 2021 2:22 am

carpenox wrote:the vicibox-ast16 is not active yet correct? i just tried it (from the beta4 and trying zypper up) or is it only avail on the final release?


It was added to the final release.
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Thu Sep 02, 2021 5:42 pm

i noticed theres pjsip support now as well, good shit, thats whats up
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby Nefariousparity » Thu Sep 02, 2021 11:19 pm

How is asterisk 16? Is it more stable under load, does it have better or the same answering machine detection than 13? Because of 13, we have been running a 8.0.1 with asterisk 11.25.1 albeit a very locked down 8.0.1 with 11.25.1.
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby Kumba » Fri Sep 03, 2021 5:11 am

You can install asterisk 16 whenever you want, but ViciDial code itself is still being tested. That means you'll be in somewhat dubious waters as proper support and a release is done.
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Fri Sep 03, 2021 10:44 am

kumba, does the phpMyAdmin install to the actual lcoation of /srv/www/htdocs/phpMyAdmin? i dont see it as a symlink and its not working
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby Kumba » Sat Sep 04, 2021 6:07 pm

carpenox wrote:kumba, does the phpMyAdmin install to the actual lcoation of /srv/www/htdocs/phpMyAdmin? i dont see it as a symlink and its not working


Just downloaded the v.10.0.0 release from the website, and I see /srv/www/htdocs/phpMyAdmin in there. If I go to http://some.server.ip/phpMyAdmin it loads up just fine. The configuration currently restricts access to only from LAN RFC1918 IP space.
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Sat Sep 04, 2021 6:50 pm

Got it thx
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Wed Sep 08, 2021 8:55 am

ok so a couple bugs which i will submit to the tracker, but the first one is, the ssl package using acme.sh doesnt seem to work with webrtc, ive tried on like 7 servers, and on all of them, once i use certbot certonly --webroot it then works. The second major bug is that the VB-firewall does not actually work to allow IP's to the services listed in the trusted zone, or even the public zone for that matter does not allow any IP's once you have firewalld turned on if you are applying the whitelist or dynamic list, the program processes the IP's, but it does not actually allow them access.
Leap 15.3 | Version: 2.14-830a | BUILD: 210920-2159| SVN Version: 3529 | DB Schema Version: 1645 | Asterisk 16.20.0-vici
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby bbakirtas » Thu Sep 09, 2021 5:53 am

everything is so good, easy setup ,performance software but answering machine detection problem persists.this problem is caused by asterisk not vicidial.
total 26 call 13 answering machine 13 human answer, answering machine rate 50%
Vicibox 9.0.1
VERSION: 2.14-738a
BUILD: 200210-1628
Intel Xeon X5650 12 Core HT 24 Core 2.90 Ghz
64 GB ECC Registered Memory
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby alo » Thu Sep 09, 2021 9:56 am

Did you try asterisk 16 and still see those results for AMD or you just were still using asterisk 13?
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Thu Sep 09, 2021 10:06 am

yes i am using 16 and AMD isnt much better
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby GenXOutsourcing » Thu Sep 09, 2021 2:13 pm

bbakirtas wrote:everything is so good, easy setup ,performance software but answering machine detection problem persists.this problem is caused by asterisk not vicidial.
total 26 call 13 answering machine 13 human answer, answering machine rate 50%


AMD does not make a Human answer. of those 13 Human answers, how many were human? of the 15 Answering Machines, how many were actually machines?
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Fri Sep 10, 2021 12:08 am

IPSet voipblip not found! Skipping...

the vb-firewall does this for all triggers Kumba, any ideas?
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby bbakirtas » Mon Sep 13, 2021 4:53 am

GenXOutsourcing wrote:
bbakirtas wrote:everything is so good, easy setup ,performance software but answering machine detection problem persists.this problem is caused by asterisk not vicidial.
total 26 call 13 answering machine 13 human answer, answering machine rate 50%


AMD does not make a Human answer. of those 13 Human answers, how many were human? of the 15 Answering Machines, how many were actually machines?



Total 26 call 13 answering machine (mailbox)
13 human answer
Vicibox 9.0.1
VERSION: 2.14-738a
BUILD: 200210-1628
Intel Xeon X5650 12 Core HT 24 Core 2.90 Ghz
64 GB ECC Registered Memory
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Mon Sep 13, 2021 1:15 pm

The built in AMD is not perfect, its far from, about 60% effective, so your numbers are on point, but how many answering machines do your agents NOT get to there system and are you using the AMD settings as specified in my blog article here: https://cyburdial.net/answering-machine ... -vicibox9/
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby alo » Mon Sep 13, 2021 5:24 pm

I thought you said AMD isn't much better then 13 right? Definitely not on the level of asterisk 11?
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Tue Sep 14, 2021 8:16 am

correct, i havent noticed much difference, although it does process AMD faster and asterisk runs smoother
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Tue Sep 21, 2021 10:51 pm

here is the way how to fix the VB-firewall issue on V10:

https://cyburdial.net/how-to-fix-the-fi ... vicibox10/

Hope this helps
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby Kumba » Tue Oct 05, 2021 3:53 pm

carpenox wrote:ok so a couple bugs which i will submit to the tracker, but the first one is, the ssl package using acme.sh doesnt seem to work with webrtc, ive tried on like 7 servers, and on all of them, once i use certbot certonly --webroot it then works.


So the first thing I want to mention is that certbot doesn't exist on ViciBox v.10.0.0. That sounds like a remnant from some of the Beta releases. The final release of vicibox-ssl uses the acme.sh script to generate SSL certs. It also generates a unique template file using the format "<HOSTNAME>-RTC". So if you don't change the default hostname, which is 'vicibox10', the template you will want to apply to your WebRTC phones is going to be called 'vicibox10-RTC'. This was done so that you could use vicibox-ssl on a cluster. If you didn't tell vicibox-ssl to generate all the asterisk configs and such for you, then you would need to manually create those.



carpenox wrote:The second major bug is that the VB-firewall does not actually work to allow IP's to the services listed in the trusted zone, or even the public zone for that matter does not allow any IP's once you have firewalld turned on if you are applying the whitelist or dynamic list, the program processes the IP's, but it does not actually allow them access.


I looked over your other post about fixing VB-firewall by adding some IPSets. So I started by looking to see if those exist in a fresh install of vicibox10:
Code: Select all
vicibox10:/etc/asterisk # firewall-cmd --get-ipsets
blackips blacknets dynamiclist geoblock voipblip voipblnet whiteips whitenets


The IPSets that VB-firewall needs are already there. they are also the correct types:
Code: Select all
vicibox10:/usr/local/bin # firewall-cmd --info-ipset=dynamiclist
dynamiclist
  type: hash:ip
  options: maxelem=262144
  entries:


So the ipsets do exist in the final ViciBox v.10.0.0. I believe correcting the firewall behavior and wrapping it around firewalld was the last thing I fixed in the final V.10.0.0 release. So there's a good chance this would not be correct in any version of the betas. I'll setup and test the dynamic list portion here in a little bit as well.

Are you sure you aren't seeing these issues on some form of the Beta? If you do a 'head -n 1 /etc/vicibox-version' it should tell you what release your install started as.
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Thu Oct 07, 2021 8:30 am

Kumba wrote:
carpenox wrote:ok so a couple bugs which i will submit to the tracker, but the first one is, the ssl package using acme.sh doesnt seem to work with webrtc, ive tried on like 7 servers, and on all of them, once i use certbot certonly --webroot it then works.


So the first thing I want to mention is that certbot doesn't exist on ViciBox v.10.0.0. That sounds like a remnant from some of the Beta releases. The final release of vicibox-ssl uses the acme.sh script to generate SSL certs. It also generates a unique template file using the format "<HOSTNAME>-RTC". So if you don't change the default hostname, which is 'vicibox10', the template you will want to apply to your WebRTC phones is going to be called 'vicibox10-RTC'. This was done so that you could use vicibox-ssl on a cluster. If you didn't tell vicibox-ssl to generate all the asterisk configs and such for you, then you would need to manually create those.

i zyppered in certbot in order to use it, its definitely the final that i am using



carpenox wrote:The second major bug is that the VB-firewall does not actually work to allow IP's to the services listed in the trusted zone, or even the public zone for that matter does not allow any IP's once you have firewalld turned on if you are applying the whitelist or dynamic list, the program processes the IP's, but it does not actually allow them access.


I looked over your other post about fixing VB-firewall by adding some IPSets. So I started by looking to see if those exist in a fresh install of vicibox10:
Code: Select all
vicibox10:/etc/asterisk # firewall-cmd --get-ipsets
blackips blacknets dynamiclist geoblock voipblip voipblnet whiteips whitenets


The IPSets that VB-firewall needs are already there. they are also the correct types:
Code: Select all
vicibox10:/usr/local/bin # firewall-cmd --info-ipset=dynamiclist
dynamiclist
  type: hash:ip
  options: maxelem=262144
  entries:


So the ipsets do exist in the final ViciBox v.10.0.0. I believe correcting the firewall behavior and wrapping it around firewalld was the last thing I fixed in the final V.10.0.0 release. So there's a good chance this would not be correct in any version of the betas. I'll setup and test the dynamic list portion here in a little bit as well.

Are you sure you aren't seeing these issues on some form of the Beta? If you do a 'head -n 1 /etc/vicibox-version' it should tell you what release your install started as.



Image


If you apply any list on crontab, it locks you out of the system completely, many many people have reported this issue to me and i have verified it as well, I installed it on about 2 dozen servers so far and every single one has the same issue, and as far as the acme.sh cert, theres audio problems when using it for most people, not all.
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby bizfuel » Fri Oct 08, 2021 2:39 am

fyi: the vicibox installation manual hosted on the vicibox website still references v9. Will this be updated to vicibox v10?
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Fri Oct 08, 2021 7:41 am

its the same instructions
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby GenXOutsourcing » Sat Oct 09, 2021 8:34 am

Not sure if this has anything to do with the issues, but I downloaded a fresh copy of the ISO on 6Oct. When installing, says its v.10.0 BETA

but when checking with head -n 1 /etc/vicibox-version, says V.10.0.0


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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby pdraganov » Wed Oct 13, 2021 8:47 am

I installed ViciBox 10.0.0 which is based on openSUSE Leap 15.3. According to https://software.opensuse.org/package/mariadb MariaDB package should be 10.5.12, but it is mariadb-10.5.8-1.5.x86_64. This version is vulnerable: CVE-2021-27928, CVE-2021-2372, CVE-2021-2389, so I tried to update it but there is no update in current repositories:
Code: Select all
ll /etc/zypp/repos.d
total 20
-rw-r--r-- 1 root root 134 Sep  1 07:32 openSUSE-Leap-15.3-Oss.repo
-rw-r--r-- 1 root root 158 Sep  1 07:32 openSUSE-Leap-15.3-PERL.repo
-rw-r--r-- 1 root root 173 Sep  1 07:32 openSUSE-Leap-15.3-ViciDial-Ast13.repo
-rw-r--r-- 1 root root 171 Sep  1 07:32 openSUSE-Leap-15.3-ViciDial-ViciBox.repo
-rw-r--r-- 1 root root 154 Sep  1 07:32 openSUSE-Leap-15.3-ViciDial.repo

Can you advise where can I find a proper .repo file, so that I can update openSUSE packages?
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Wed Oct 13, 2021 4:27 pm

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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby pdraganov » Thu Oct 14, 2021 12:49 am

Actually not there. I found it in http://download.opensuse.org/update/leap/15.3/oss/openSUSE:Leap:15.3:Update.repo and saved it as /etc/zypp/repos.d/openSUSE-Leap-15.3-Update.repo. I wonder why this file is not included in ViciBox 10 distro.
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby bronson » Mon Oct 18, 2021 7:42 am

heads up, the astgui keepalive script was not in my crontab on a new vicibox10 install. I had to add it to the crontab manually.
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Re: ViciBox v.10.0.0 released September 1st, 2021

Postby carpenox » Tue Oct 19, 2021 4:55 pm

yea its not in there, good post back
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