Problem with the Campaigns Main after new Installing

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Problem with the Campaigns Main after new Installing

Postby antuan » Sat Mar 26, 2016 1:10 pm

Hello to everyone!

After installing 'Vicibox_v.6.0.x86_64-6.0.4.preload '
i run the choice vicibox-express. After completing setup i noticed that the choiceses from Campaigns Main were missing

Show Campaigns | Add A New Campaign | Copy Campaign | Real-Time Campaigns Summary

do you know anything about this problem?

VERSION: 2.12-544a
BUILD: 160325-1435

Also i noticed that the menu background had changed!
Last edited by antuan on Sat Mar 26, 2016 2:31 pm, edited 1 time in total.
Vicibox 6.4 from Vicibox_v.6.0.x86_64-6.0.4.preload.iso | VERSION: 2.14-679a - 2.14b0.5 - BUILD: 180618-2300 | Asterisk 1.8.32.3-vici | Cluster Servers | SVN: 3006 | DB Schema: 1549 | No Digium/Sangoma Hardware | No Extra Software After Installation
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Re: Problem with the Campaigns Main after new Installing

Postby antuan » Sat Mar 26, 2016 2:04 pm

I just did add a new campaign with sql command and it worked normaly (i have access)

so the problem is with the buttons that are missing

Show Campaigns | Add A New Campaign | Copy Campaign | Real-Time Campaigns Summary

:(

help me...
Vicibox 6.4 from Vicibox_v.6.0.x86_64-6.0.4.preload.iso | VERSION: 2.14-679a - 2.14b0.5 - BUILD: 180618-2300 | Asterisk 1.8.32.3-vici | Cluster Servers | SVN: 3006 | DB Schema: 1549 | No Digium/Sangoma Hardware | No Extra Software After Installation
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Re: Problem with the Campaigns Main after new Installing

Postby vipin » Mon Mar 28, 2016 10:24 am

I am also facing this problem ,how can we resolve buttons issue,a learner can not add again and by sql.
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Re: Problem with the Campaigns Main after new Installing

Postby vipin » Mon Mar 28, 2016 10:41 am

VERSION: 2.12-545a
BUILD: 160327-0145
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Re: Problem with the Campaigns Main after new Installing

Postby antuan » Mon Mar 28, 2016 1:28 pm

vipin wrote:VERSION: 2.12-545a
BUILD: 160327-0145


which is your version in vicidialer?

6.x or 7.x?

my version is 6.4 and i have this problem.
Vicibox 6.4 from Vicibox_v.6.0.x86_64-6.0.4.preload.iso | VERSION: 2.14-679a - 2.14b0.5 - BUILD: 180618-2300 | Asterisk 1.8.32.3-vici | Cluster Servers | SVN: 3006 | DB Schema: 1549 | No Digium/Sangoma Hardware | No Extra Software After Installation
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Re: Problem with the Campaigns Main after new Installing

Postby antuan » Mon Mar 28, 2016 3:43 pm

I tryed to solve the problem by myself with installing vicibox 7.0.2
and the problem with the buttons that does not appear has not changed

do I do something wrong?
Vicibox 6.4 from Vicibox_v.6.0.x86_64-6.0.4.preload.iso | VERSION: 2.14-679a - 2.14b0.5 - BUILD: 180618-2300 | Asterisk 1.8.32.3-vici | Cluster Servers | SVN: 3006 | DB Schema: 1549 | No Digium/Sangoma Hardware | No Extra Software After Installation
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Re: Problem with the Campaigns Main after new Installing

Postby Kumba » Mon Mar 28, 2016 4:00 pm

This is a SVN bug, not a ViciBox bug. I've already let Matt know about the issue and he's going to look at it tonight.

In the meantime, you can downgrade to SVN revision 2491 to get things working. It looks like when he added the new sidebar and aesthetic improvements the campaign screen top bar got hidden. Where it was is where the "show active campaigns only" link is. You only need to downgrade the web server until he has a chance to fix it. There were no DB changed between SVN 2491 and 2496.
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Re: Problem with the Campaigns Main after new Installing

Postby antuan » Mon Mar 28, 2016 4:13 pm

kumba thanksssssssssss! :)

downgrade svn ?
example ?

sorry :(
Vicibox 6.4 from Vicibox_v.6.0.x86_64-6.0.4.preload.iso | VERSION: 2.14-679a - 2.14b0.5 - BUILD: 180618-2300 | Asterisk 1.8.32.3-vici | Cluster Servers | SVN: 3006 | DB Schema: 1549 | No Digium/Sangoma Hardware | No Extra Software After Installation
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Re: Problem with the Campaigns Main after new Installing

Postby Kumba » Mon Mar 28, 2016 4:21 pm

Roughly:

cd /usr/src/astguiclient/trunk
svn up -r 2491
perl install.pl
(hit enter to everything it asks, until you get back to the command prompt)
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Re: Problem with the Campaigns Main after new Installing

Postby antuan » Mon Mar 28, 2016 4:32 pm

now its ok
you are god!!!!!
Vicibox 6.4 from Vicibox_v.6.0.x86_64-6.0.4.preload.iso | VERSION: 2.14-679a - 2.14b0.5 - BUILD: 180618-2300 | Asterisk 1.8.32.3-vici | Cluster Servers | SVN: 3006 | DB Schema: 1549 | No Digium/Sangoma Hardware | No Extra Software After Installation
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Re: Problem with the Campaigns Main after new Installing

Postby Kumba » Tue Mar 29, 2016 3:55 pm

The SVN has already been patched for this issue. You can safely upgrade to the latest SVN now without issue.
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Need to add new Voicemail file instead of vm-theperson

Postby vipin » Mon Apr 18, 2016 5:30 am

Hi,

I am trying to active No Agents No Queueing: Y and need to listen recorded vicemail to client ,when test inbound call its playing

- Executing [850266666666661438@default:1] Wait("SIP/115.114.XXX-00004c1d", "1") in new stack
-- Executing [850266666666661438@default:2] VoiceMail("SIP/115.114.XXX-00004c1d", "1438|u") in new stack
-- <SIP/115.114.XXX-00004c1d> Playing 'vm-theperson' (language 'en')
-- <SIP/115.114.XXX-00004c1d> Playing 'digits/1' (language 'en')
-- <SIP/115.114.XXX-00004c1d> Playing 'digits/4' (language 'en')
-- <SIP/115.114.XXXX-00004c1d> Playing 'digits/3' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'digits/8' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'vm-isunavail' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'vm-intro' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'beep' (language 'en')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/1438/tmp/rSw7ch format: wav49, 0x1c8bdaa8
User hung up

i need to change vm-theperson for this ingroup.

Scratch Installation on centos 5.8

Vipin Pal
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Re: Need to add new Voicemail file instead of vm-theperson

Postby williamconley » Mon Apr 18, 2016 11:25 pm

vipin wrote:Hi,

I am trying to active No Agents No Queueing: Y and need to listen recorded vicemail to client ,when test inbound call its playing

- Executing [850266666666661438@default:1] Wait("SIP/115.114.XXX-00004c1d", "1") in new stack
-- Executing [850266666666661438@default:2] VoiceMail("SIP/115.114.XXX-00004c1d", "1438|u") in new stack
-- <SIP/115.114.XXX-00004c1d> Playing 'vm-theperson' (language 'en')
-- <SIP/115.114.XXX-00004c1d> Playing 'digits/1' (language 'en')
-- <SIP/115.114.XXX-00004c1d> Playing 'digits/4' (language 'en')
-- <SIP/115.114.XXXX-00004c1d> Playing 'digits/3' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'digits/8' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'vm-isunavail' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'vm-intro' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'beep' (language 'en')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/1438/tmp/rSw7ch format: wav49, 0x1c8bdaa8
User hung up

i need to change vm-theperson for this ingroup.

Scratch Installation on centos 5.8

Vipin Pal

This post is about "Re: Problem with the Campaigns Main after new Installing". Which is not related to changing a voicemail prompt. Changing a VM prompt is a simple asterisk function in the comedian voicemail module. Also: vm-theperson is not related to an ingroup, but to the extension to which you forwarded the caller.
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