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SRTCP unprotect failed because of authentication failure

PostPosted: Mon Dec 03, 2018 2:40 pm
by dspaan
This error was already reported in this thread: viewtopic.php?f=4&t=38891

But not in the vicibox forum.

Anyway i'm also seeing this error spammed in the Vicibox 8.1.2 console.

Best threads i found outbout it:
https://community.asterisk.org/t/srtp-u ... 60/74793/2
https://community.asterisk.org/t/srtcp- ... on/73349/2

I checked but the libsrtp version in Vicbibox is already 1.5.4 so the suggested upgrade is not a solution.

I also see:

ERROR[1936]: tcptls.c:447 tcptls_stream_close: SSL_shutdown() failed: error:00000005:lib(0):func(0):DH lib, Underlying BIO error: Broken pipe
[Dec 3 20:37:45] == WebSocket connection from 'xx.xx.xxx.xx:60204' forcefully closed due to fatal write error

This thread says those errors are expected:

https://github.com/chornyitaras/PBXWebPhone/issues/7

I also see this warning after every call:


WARNING[21606][C-00000063]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel


So, a lot of warnings/errors in the console on the new Vicibox.

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Mon Dec 03, 2018 4:43 pm
by williamconley
You didn't mention symptoms or lack thereof. Log entries are cute, but if they don't change the user experience, they're not really noteworthy. That raises a level or two if something stops working, yes?

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Mon Dec 03, 2018 4:47 pm
by dspaan
I couldn't find any broken functionality. But it would be nice to know if these messages can be ignored or not. All these errors and warnings on the console makes it harder to troubleshoot the real issues.

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Mon Dec 03, 2018 5:17 pm
by williamconley
dspaan wrote:I couldn't find any broken functionality. But it would be nice to know if these messages can be ignored or not. All these errors and warnings on the console makes it harder to troubleshoot the real issues.

Good post. And very true. Especially if someone can identify the cause.

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Mon Dec 17, 2018 4:44 am
by dspaan
I'm still seeing this on every vicibox 8.1.2 server i install. Is no one else getting these messages?

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Fri Mar 01, 2019 11:22 am
by alo
Did anyone learn more as to why these messages spam the asterisk console sometimes?

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Fri Mar 01, 2019 11:37 am
by dspaan
Not me, i'd love to get rid of all these messages.

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Mon Oct 25, 2021 3:47 am
by uncapped_shady
If you are using Viciphone (WebRTC), try adding the following in your WebRTC template: "rtcp_mux=yes" without the quotes of course and then reboot.

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Tue Oct 26, 2021 6:08 pm
by carpenox
you dont need to reboot after applying those settings, and it will not remove those error messages anyways but you should have that in your template for sure

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Tue Oct 26, 2021 6:13 pm
by dspaan
Hmm it did seem to have removed the error messages for me. I have to test on more servers and for a longer period to be completely sure.

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Thu Oct 28, 2021 9:02 am
by carpenox
these warnings? WARNING[21606][C-00000063]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Thu Oct 28, 2021 9:14 am
by dspaan
No the one in the title of this topic.

Re: SRTCP unprotect failed because of authentication failure

PostPosted: Thu Oct 28, 2021 10:42 am
by carpenox
ohhhh, my bad yea actually mine has stopped since i started using the viciphone 2 version which requires the rtcp_mux=yes in the template, great post back

Chris